IBM Support

IT20258: THE SOFTSTOP FEATURE DOES NOT COMPLETE IN THE ALLOTTED TIME

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APAR status

  • Closed as program error.

Error description

  • The Softstop feature completes only when the
    BPExecutionTimeout has been met even though all BPs completed
    or moved to the other node 6 minutes earlier.
    Errors in the system log are as shown below:
    
    [2016-11-28 15:17:16.715] ERROR
    WorkFlowThreadPool:executeBPsOnQueue Error in awaiting for
    termination for workflow queue 6 Exception Failed to get
    response from Ops for command: GETCLIENTSESSIONBPS..  Assuming
    queue is not ready for shutdown yet.
    
    
    This was tracked to this SQL query in jdbc.properties:-
    
    # Get workflows with one of its braches is in waiting
    waiting_on_io or aynch_queued status
    query.getWorkflowsForSoftstopInClientSession=select
    wfc1.WORKFLOW_ID, wfc1.WFC_ID from WORKFLOW_CONTEXT wfc1 where
    wfc1.BASIC_STATUS in (3,10,11) and wfc1.STEP_ID in (select
    MAX(wfc2.STEP_ID) from WORKFLOW_CONTEXT wfc2 where
    wfc2.WORKFLOW_ID = wfc1.WORKFLOW_ID and wfc2.BRANCH_ID
    =wfc1.BRANCH_ID)
    

Local fix

  • STRTC 523249
    
    AC/AC
    
    No workaround
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    The Softstop query runs long and does not finish in the allotted
    time interval.
    
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    
    Delivered In:
    5020500_16
    5020601_8
    5020603_3
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20258

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-19

  • Closed date

    2017-07-11

  • Last modified date

    2017-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
15 November 2017