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IT19900: PUREAPPLICATION SYSTEM: PURESYSTEMS MANAGER VIRTUALIZATION SERVER GOES TO UNKNOWN STATE AFTER REPLACEMENT

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APAR status

  • Closed as program error.

Error description

  • During a system upgrade the PureSystems Manager (PSM) system
    board failed and needed to be replaced. The virtualization
    server on the PSM went into an unknown state during the
    replacement.
    
    The error in the tsa logs were:
    tsa_resource   | java.lang.NoClassDefFoundError:
          hypervisors.ESXi (initialization failure)
    
          java.lang.J9VMInternals.initialize(J9VMInternals.java:175)
            java.lang.Class.forName(Class.java:256)
    ...
    tsa_resource   | java.lang.ExceptionInInitializerError
          java.lang.J9VMInternals.initialize(J9VMInternals.java:257)
    ...
    tsa_resource   | hypervisors.VirtualManagementIpasException:
          CWZIP1264E Cannot find the management node with type ${0}
             and role ${1}.
          hypervisors.ESXi.getPrimaryPSMLocation(ESXi.groovy:2647)
    

Local fix

Problem summary

  • Code has been added to handle the disaster recovery scenario
    that caused this issue.
    

Problem conclusion

  • A code fix is being provided in PureApplication System
    and BlueMix Local System version 2.2.3.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19900

  • Reported component name

    PAPP SYS 8382 I

  • Reported component ID

    5725G3200

  • Reported release

    212

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-30

  • Closed date

    2017-03-30

  • Last modified date

    2017-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PAPP SYS 8382 I

  • Fixed component ID

    5725G3200

Applicable component levels

  • R223 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSM8NY","label":"PureApplication System"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.1.2.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 March 2017