IBM Support

IT19804: CONNECT DIRECT SERVER ADAPTER ACTING AS THE PNODE GOES INTO WAIT/RETRY MODE

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APAR status

  • Closed as program error.

Error description

  • IBM Sterling B2B Integrator version 5.2.6.1
    
    IBM Sterling B2B Integrator or IBM Sterling File Gateway
    receives the error JCPR017I from the CD mainframe.
    This error puts the CDSA business process into a
    WAIT and RETRY mode.
    
    IBM Sterling B2B Integrator or IBM Sterling File Gateway
    is the PNODE and CD mainframe is the SNODE.
    
    The user  does not want that error scenario to get into the
    wait and retry mode because the main problem is that the file
    has the wrong LRECL.
    The CDSA business process to fail immediately so they
    can process it manually.
    
    Error in Workflow
    <Status>NEED_RESTART</Status>
        <SubStatus>FILE_ALLOCATION_ERROR</SubStatus>
    
    Error in cdinterop.log
    
    [2017-02-20 10:36:52.166] DEBUG
    CDServerCopyToService.isSessionFailure(JCPR017I) - returns false
    [2017-02-20 10:36:52.167] DEBUG
    CDServerCopyToService.primitiveProcessData() - 'JCPR017I' is a
    FILE_ALLOCATION_ERROR
    [2017-02-20 10:36:52.167] DEBUG
    ErrorCodeMapper.mapCode(JCPR017I) - Message text not found,
    using "Sterling Connect:Direct Server Error"
    [2017-02-20 10:36:52.167] ERROR  [CDServerCopyToService]
    WFID=123456 - setting WFC Status to SUCCESS and COPY status to
    NEED_RESTART with Advanced Status [Sterling Connect:Direct
    Server Error]
    [2017-02-20 10:36:52.167] ERROR [1487605012167] JCPR017I
    [2017-02-20 10:36:52.169] ERRORDTL
    [1487605012167]com.sterlingcommerce.woodstock.cdinterop.server.C
    DInteropRemoteNodeException: JCPR017I
                at
    com.sterlingcommerce.woodstock.cdinterop.impl.serverImpl.CDServe
    r.copyTo(CDServer.java:2607)
                at
    com.sterlingcommerce.woodstock.services.cdinterop.server.CDServe
    rAdapterLittleAImpl.copyTo(CDServerAdapterLittleAImpl.java:334)
                at
    sun.reflect.GeneratedMethodAccessor228.invoke(Unknown Source)
    

Local fix

  • STRRTC - 532419
    SB /SB
    
    Circumvention:
    NONE
    

Problem summary

  • Users Affected:
    IBM Sterling B2B Integrator V5.2
    
    Problem Description:
    The CDSA reports JCPR017I causing the CDSA pnode to erroneously
    enter into retry mode because the nature of the error has to do
    with the file characterstics (LRECL).
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered In:
    5020601_8
    5020602_5
    5020603_3
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19804

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-21

  • Closed date

    2017-08-02

  • Last modified date

    2017-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

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Document Information

Modified date:
15 November 2017