IBM Support

IT19464: USER ACCOUNT SERVICES REST API FAILS TO UPDATE A USER WITH GROUP PERMISSION THAT WAS DELETED PREVIOUSLY

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APAR status

  • Closed as program error.

Error description

  • Error Description
    IBM Sterling B2B Integrator V5.2.6.2
    
    User Account Services REST API fails to update a user with
    group permission which was deleted previously. The error
    received from the API is response code 500 - Internal server
    error.
    There wasn't any error found in IBM Sterling B2B Integrator
    logs directory but we found the corresponding error in the
    Liberty server's logs:
    
    
    [1/24/17 23:42:47:598 SGT] 0000031c
    com.ibm.tenx.ws.WebServiceServlet E GORCR9999E: None: A system
    error has occurred. Please contact your system administrator.
    com.ibm.tenx.ws.WebServiceException: A system error has
    occurred. Please contact your system administrator.
        at
    com.ibm.tenx.ws.ui.WebServiceBrowser.execute(WebServiceBrowser.j
    ava:522)
        at
    com.ibm.b2b.api.IntegratorWebServiceBrowser.execute(IntegratorWe
    bServiceBrowser.java:32)
        at
    com.ibm.tenx.ws.WebServiceServlet.processWebServiceRequest(WebSe
    rviceServlet.java:268)
    ...
    ...
    Caused by: java.lang.NullPointerException
       at
    com.ibm.b2b.api.Utils.UserAccountHelper.persistGroups(UserAccoun
    tHelper.java:510)
       at
    com.ibm.b2b.api.Utils.UserAccountHelper.persist(UserAccountHelpe
    r.java:251)
       at
    com.ibm.b2b.api.svc.useraccount.impl.UpdateUserAccountServiceImp
    l.update(UpdateUserAccountServiceImpl.java:101)
       at
    com.ibm.b2b.api.svc.useraccount.impl.generated.UpdateUserAccount
    Support.update(UpdateUserAccountSupport.java:62)
    

Local fix

  • STRRTC - 528580
    DW / DW
    Circumvention: None
    

Problem summary

  • Users Affected:
    All B2Bi API users
    
    problem Description:
    User Account Services REST API failed to update a user with
    group permission which was deleted previously
    
    Platforms Affected:
    All Platforms
    

Problem conclusion

  • Resolution Summary:
    Issue has been fixed by refreshing the cache manager of 'Groups'
    before adding the group permissions to user.
    
    Delivered in:
    5020602_4
    5020603_2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19464

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-28

  • Closed date

    2017-05-15

  • Last modified date

    2017-06-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
16 June 2017