IBM Support

IT19464: USER ACCOUNT SERVICES REST API FAILS TO UPDATE A USER WITH GROUP PERMISSION THAT WAS DELETED PREVIOUSLY

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Direct links to fixes

iSeries_Media_5020602_4
Media_IM_5020602_4
iSeries_Media_5020602_4
Media_IM_5020602_4

 

APAR status

  • Closed as program error.

Error description

  • Error Description
IBM Sterling B2B Integrator V5.2.6.2

User Account Services REST API fails to update a user with
group permission which was deleted previously. The error
received from the API is response code 500 - Internal server
error.
There wasn't any error found in IBM Sterling B2B Integrator
logs directory but we found the corresponding error in the
Liberty server's logs:


[1/24/17 23:42:47:598 SGT] 0000031c
com.ibm.tenx.ws.WebServiceServlet E GORCR9999E: None: A system
error has occurred. Please contact your system administrator.
com.ibm.tenx.ws.WebServiceException: A system error has
occurred. Please contact your system administrator.
    at
com.ibm.tenx.ws.ui.WebServiceBrowser.execute(WebServiceBrowser.j
ava:522)
    at
com.ibm.b2b.api.IntegratorWebServiceBrowser.execute(IntegratorWe
bServiceBrowser.java:32)
    at
com.ibm.tenx.ws.WebServiceServlet.processWebServiceRequest(WebSe
rviceServlet.java:268)
...
...
Caused by: java.lang.NullPointerException
   at
com.ibm.b2b.api.Utils.UserAccountHelper.persistGroups(UserAccoun
tHelper.java:510)
   at
com.ibm.b2b.api.Utils.UserAccountHelper.persist(UserAccountHelpe
r.java:251)
   at
com.ibm.b2b.api.svc.useraccount.impl.UpdateUserAccountServiceImp
l.update(UpdateUserAccountServiceImpl.java:101)
   at
com.ibm.b2b.api.svc.useraccount.impl.generated.UpdateUserAccount
Support.update(UpdateUserAccountSupport.java:62)

Local fix

  • STRRTC - 528580
DW / DW
Circumvention: None

Problem summary

  • Users Affected:
All B2Bi API users

problem Description:
User Account Services REST API failed to update a user with
group permission which was deleted previously

Platforms Affected:
All Platforms

Problem conclusion

  • Resolution Summary:
Issue has been fixed by refreshing the cache manager of 'Groups'
before adding the group permissions to user.

Delivered in:
5020602_4
5020603_2

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT19464
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    526
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-02-28
    • 

  • Closed date
    2017-05-15
    • 

  • Last modified date
    2017-06-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    

  • R526  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 June 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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