IBM Support

IT19419: ISSUE WHILE LOGGING INTO MYFILEGATEWAY USER INTERFACE

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APAR status

  • Closed as program error.

Error description

  • When you use myfilegateway and log out as one user and then log
    in as a second user, the login screen comes back up the second
    time after logging in.
    
    The second user is logged in correctly at this point, but the
    UI is showing invalid information.
    To continue, you must hit refresh (F5) and the main screen shows
    up correctly.
    

Local fix

  • JPM/JPM
    STRRTC - 552129
    
    To workaround this, hit refresh the second time the login box
    comes up.  The UI will come up correctly the second time.
    

Problem summary

  • Users Affected:
    myFilegateway Users
    
    Problem Description:
    Issue while logging into myfilegateway UI.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_6
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19419

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-24

  • Closed date

    2018-07-11

  • Last modified date

    2018-07-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
15 July 2018