IBM Support

IT19271: ROUTES IN IBM STERLING FILE GATEWAY ARE STUCK IN ROUTING STATE

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Direct links to fixes

Media_IM_5020603_2
iSeries_Media_5020603_2.zip
iSeries_Media_5020603_2.zip
Media_IM_5020603_2
iSeries_Media_5020602_4
Media_IM_5020602_4
iSeries_Media_5020602_4
Media_IM_5020602_4
Media_IM_5020601_7
Media_IM_5020601_7
Media_IM_5020601_7
Media_IM_5020601_7

 

APAR status

  • Closed as program error.

Error description

  • The routes in IBM Sterling File Gateway (SFG) are stuck in the
routing state.
Mostly all of them are the CD routes, but few related to SFTP
are also visible.
When you look at the BP kicked off by the routes, SFG BPs hang
at different steps and do not move further.

You must restart IBM Sterling B2B Integrator once in a day to
resolve this issue.

Local fix

  • STRRTC : 524941
BR/BR
Circumvention: None

Problem summary

  • Users Affected:
IBM Sterling B2B Integrator V5.2 Users

Problem Description:
The routes in Sterling File Gateway (SFG) are stuck in the
routing state.
Mostly, all of them are the CD routes, but few related to SFTP
also are visible.
When you look at the BP kicked off by the routes, SFG BPs hang
at different steps and do not move further.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:
A code fix is provided.

Delivered In:
5020601_7
5020602_4
5020603_2
5020500_16

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT19271
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    524
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-02-15
    • 

  • Closed date
    2017-03-06
    • 

  • Last modified date
    2017-07-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    

  • R526  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            18 July 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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