IBM Support

IT19271: ROUTES IN IBM STERLING FILE GATEWAY ARE STUCK IN ROUTING STATE

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APAR status

  • Closed as program error.

Error description

  • The routes in IBM Sterling File Gateway (SFG) are stuck in the
    routing state.
    Mostly all of them are the CD routes, but few related to SFTP
    are also visible.
    When you look at the BP kicked off by the routes, SFG BPs hang
    at different steps and do not move further.
    
    You must restart IBM Sterling B2B Integrator once in a day to
    resolve this issue.
    

Local fix

  • STRRTC : 524941
    BR/BR
    Circumvention: None
    

Problem summary

  • Users Affected:
    IBM Sterling B2B Integrator V5.2 Users
    
    Problem Description:
    The routes in Sterling File Gateway (SFG) are stuck in the
    routing state.
    Mostly, all of them are the CD routes, but few related to SFTP
    also are visible.
    When you look at the BP kicked off by the routes, SFG BPs hang
    at different steps and do not move further.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered In:
    5020601_7
    5020602_4
    5020603_2
    5020500_16
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19271

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-15

  • Closed date

    2017-03-06

  • Last modified date

    2017-07-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

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Document Information

Modified date:
18 July 2017