IBM Support

IT19100: FTP SESSIONS FROM THIRD PARTIES ARE BEING DISCONNECTED

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APAR status

  • Closed as program error.

Error description

  • Third parties using WS_FTP Pro are reporting issues while
    transferring multiple files to and from B2B. The SSP server is
    showing a lot of close_wait sessions.
    
    When they initiate the FTP job, they are able to establish
    the connection. They then attempt to either write or read a
    file but instead it sends us a  FIN  state, which puts them
    into a  FIN_WAIT2  state.
    
    Some transfers are completed and some are not from the same TP.
    
    No errors are visible in the  capture trace and ftp.log.
    Customer has SSP v3.4.3.
    

Local fix

  • RTC ID: 574722
    SG / SG
    Circumvention: None
    

Problem summary

  • Users Affected:
    ALL
    
    Problem Description:
    FTP sessions from third parties are being disconnected
    
    Platforms Affected :
    ALL
    

Problem conclusion

  • RESOLUTION SUMMARY:
    A code fix is provided.
    
    DELIVERED IN:
    5020603_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19100

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-03

  • Closed date

    2018-10-10

  • Last modified date

    2018-10-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
16 October 2018