IBM Support

IT19004: UPGRADE TO IBM STERLING B2B INTEGRATOR V5.2.6.1 FAILS BUT THE LOGS DO NOT PROVIDE ANY INFORMATION

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APAR status

  • Closed as program error.

Error description

  • Upgrade to V5.2.6.1 fails but the logs do not provide any
    information about what failed.  Need more detailed failure
    information.
    

Local fix

  • RTC - 528332
    

Problem summary

  • Users Affected:
    ALL
    
    ProblemDescription:
    Install or upgrade with IIM is failing but the logs do not
    provide any information about what failed.
    IIM will show "Installation failed" error however cannot find
    explict error message in the installation log.
    
    Platforms Affected:
    ALL
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    6010000
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT19004

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-08

  • Closed date

    2018-08-23

  • Last modified date

    2018-08-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
29 August 2018