IBM Support

IT18258: RANDOM SFTP FAILURE: TRYING TO OPERATE OR CLOSE WHEN CLOSED AND FAILED TO READ BINARY PACKAGE

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APAR status

  • Closed as program error.

Error description

  • Executed the below command against a V5262 IBM Sterling B2B
    Integrator instance:-
    
    scp -oPort=30039 myfile
    user@hostvm1:/User/myfile
    
    Here the file myfile is around 529 MB.
    
    The execution of the above command failed with the below error:
    
    
    Received disconnect from 9.55.61.128: 2: Failed to read binary
    packet data!
    lost connection
    
    The sftpserver.log has the below error trace:-
    
    [2016-11-17 11:07:14.048] ALL
    SSHSCIAccessManager.canConnect(SA)
    remoteClient=[/9.55.61.119:54753]
    [2016-11-17 11:07:17.489] ALL AUDIT: User [User] authenticated
    via password.
    [2016-11-17 11:07:17.621] ALL AUDIT: User [User]] is opening
    file [myfile] for transfer.
    [2016-11-17 11:07:22.054] ERROR An exception occurred in
    closeFile.
    [2016-11-17 11:07:22.054] ERROR [1479398842054] Trying to close
    while closed.
    [2016-11-17 11:07:22.054] ERRORDTL
    [1479398842054]java.lang.IllegalStateException: Trying to close
    while closed.
            at
    com.sterlingcommerce.woodstock.services.sftpserver.server.Messag
    eProvider.close(MessageProvider.java:168)
            at
    com.sterlingcommerce.woodstock.services.sftpserver.server.Mailbo
    xSystemProvider.closeFile(MailboxSystemProvider.java:993)
            at com.maverick.sshd.scp.ScpCommand.A(Unknown Source)
            at com.maverick.sshd.scp.ScpCommand.run(Unknown Source)
            at java.lang.Thread.run(Thread.java:795)
    
    [2016-11-17 11:07:22.054] ERROR 000000000000 GLOBAL_SCOPE An
    exception occurred in closeFile.
    java.lang.IllegalStateException: Trying to close while closed.
            at
    com.sterlingcommerce.woodstock.services.sftpserver.server.Messag
    eProvider.close(MessageProvider.java:168)
            at
    com.sterlingcommerce.woodstock.services.sftpserver.server.Mailbo
    xSystemProvider.closeFile(MailboxSystemProvider.java:993)
            at com.maverick.sshd.scp.ScpCommand.A(Unknown Source)
            at com.maverick.sshd.scp.ScpCommand.run(Unknown Source)
            at java.lang.Thread.run(Thread.java:795)
    [2016-11-17 11:07:22.066] ALL AUDIT: User [user] logged off.
    
    The common3splogger.log has the below error trace :-
    
    [2016-11-17 11:07:22.046] ERROR SSHConnection Error
    [2016-11-17 11:07:22.046] ERROR [1479398842046] null
    [2016-11-17 11:07:22.046] ERRORDTL
    [1479398842046]java.lang.ArrayIndexOutOfBoundsException
            at com.maverick.util.DynamicBuffer.write(Unknown Source)
            at com.maverick.util.DynamicBuffer$_A.write(Unknown
    Source)
            at java.io.OutputStream.write(OutputStream.java:87)
            at
    com.maverick.sshd.platform.ExecutableCommand.processStdinData(Un
    known Source)
            at
    com.maverick.sshd.SessionChannel.onChannelData(Unknown Source)
            at com.maverick.sshd.Channel.A(Unknown Source)
            at com.maverick.sshd.ConnectionProtocol.I(Unknown
    Source)
            at
    com.maverick.sshd.ConnectionProtocol.processMessage(Unknown
    Source)
            at com.maverick.sshd.TransportProtocol.A(Unknown Source)
            at com.maverick.sshd.TransportProtocol.B(Unknown Source)
            at
    com.maverick.sshd.TransportProtocol.onSocketRead(Unknown Source)
            at
    com.maverick.nio.SocketConnection.processReadEvent(Unknown
    Source)
            at
    com.maverick.nio.Daemon$_C.processSelectionKey(Unknown Source)
            at com.maverick.nio.SelectorThread.run(Unknown Source)
    
    The noapp.log has the below error trace :-
    
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    java.lang.ArrayIndexOutOfBoundsException
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.util.DynamicBuffer.write(Unknown Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.util.DynamicBuffer$_A.write(Unknown Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at java.io.OutputStream.write(OutputStream.java:87)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at
    com.maverick.sshd.platform.ExecutableCommand.processStdinData(Un
    known Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.sshd.SessionChannel.onChannelData(Unknown
    Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.sshd.Channel.A(Unknown Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.sshd.ConnectionProtocol.I(Unknown Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.sshd.ConnectionProtocol.processMessage(Unknown
    Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.sshd.TransportProtocol.A(Unknown Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.sshd.TransportProtocol.B(Unknown Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.sshd.TransportProtocol.onSocketRead(Unknown
    Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.nio.SocketConnection.processReadEvent(Unknown
    Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.nio.Daemon$_C.processSelectionKey(Unknown
    Source)
    [2016-11-17 11:07:22.046] ALL 000000000000 GLOBAL_SCOPE
    at com.maverick.nio.SelectorThread.run(Unknown Source)
    

Local fix

  • RTC 519531
    EJ / EJ
    No workaround
    

Problem summary

  • USERS AFFECTED:
    All
    
    PROBLEM DESCRIPTION:
    Random SFTP failure : Trying to operate or close when
    closed and failed to read binary package.
    
    PLATFORMS AFFECTED:
    All
    

Problem conclusion

  • RESOLUTION SUMMARY:
    
    A code fix is provided.
    
    
    DELIVERED IN:
    5020602_4
    5020603_2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18258

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-06

  • Closed date

    2017-05-11

  • Last modified date

    2017-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
19 June 2017