IBM Support

IT18251: GENERAL PROTECTION FAULT (GPF) ON AIX IS CAUSED BY CDTRACEMANAGER

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APAR status

  • Closed as program error.

Error description

  • Sporadically, the application running on AIX crashes due to a
    general protection fault (GPF), and the signatures of the
    failure point to CDTraceManager class of the application.
    
    Java callstack:
    4XESTACKTRACE at
    java/io/UnixFileSystem.getLastModifiedTime(Native Method)
    4XESTACKTRACE at
    java/io/File.lastModified(BytecodePC:29(Compiled Code))
    4XESTACKTRACE at
    com/sterlingcommerce/woodstock/cdinterop/impl/serverImpl/CDTrace
    Manager.isPropertyFileModified(Bytecode PC:300(Compiled Code))
    4XESTACKTRACE at
    com/sterlingcommerce/woodstock/cdinterop/impl/serverImpl/CDTrace
    Manager.refreshCache(Bytecode PC:1(Compiled Code))
    4XESTACKTRACE at
    com/sterlingcommerce/woodstock/cdinterop/impl/serverImpl/CDTrace
    Manager.getYesNoParameter(Bytecode PC:22(Compiled Code))
    

Local fix

Problem summary

  • Users Affected:
    IBM Sterling B2B Integrator V5.2 Users
    
    Problem Description:
    Sporadically, the application running on AIX crashes due to a
    general protection fault (gpf), and the signatures of the
    failure point to CDTraceManager class of the application.
    
    Java callstack:
    4XESTACKTRACE at
    java/io/UnixFileSystem.getLastModifiedTime(Native Method)
    4XESTACKTRACE at
    java/io/File.lastModified(BytecodePC:29(Compiled Code))
    4XESTACKTRACE at
    com/sterlingcommerce/woodstock/cdinterop/impl/serverImpl/CDTrace
    Manager.isPropertyFileModified(Bytecode PC:300(Compiled Code))
    4XESTACKTRACE at
    com/sterlingcommerce/woodstock/cdinterop/impl/serverImpl/CDTrace
    Manager.refreshCache(Bytecode PC:1(Compiled Code))
    4XESTACKTRACE at
    com/sterlingcommerce/woodstock/cdinterop/impl/serverImpl/CDTrace
    Manager.getYesNoParameter(Bytecode PC:22(Compiled Code))
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered In:
    5020500_15
    5020601_7
    5020603_1
    5020602_4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18251

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-05

  • Closed date

    2017-01-19

  • Last modified date

    2017-06-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
16 June 2017