Direct links to fixes
APAR status
Closed as program error.
Error description
A short database outage that lasted approximately 1 minute. A few mailbox messages that were in the process of being routed by the MailboxEvaluateAllAutomatic rules business process when it was interrupted are not being picked up by the service anymore. The messages are still extractable from the mailboxes but the following executions of the MailboxEvaluateAllAutomaticRules is not picking up these messages for routing. The business impact is that some mailbox documents do not get processed automatically after the short database outage. There are no particular errors in the logs when this occurs.
Local fix
You can go in the user interface under Deployment, Mailboxes, Messages. use the Search criterias to identify the messages impacted. Edit each message and select the option "Resubmit for automatic routing". If you have a very large amount of mailbox documents impacted you can contact IBM Sterling B2B Integrator support for assistance in reprocessing the documents.
Problem summary
Users Affected: Mailbox Users Problem Description: EvaluateAllAutomaticRules business process does not roll back deleted rows from MBX_NEEDS_ROUTING when there is a failure. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. Delivered In: 5020603_2
Temporary fix
Comments
APAR Information
APAR number
IT18096
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-11-23
Closed date
2017-06-01
Last modified date
2017-06-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
11 September 2023