Direct links to fixes
APAR status
Closed as program error.
Error description
When you access Sterling File Gateway login page, the Sign-in box is not displayed. Instead, a small icon indicating an error is displayed.
Local fix
STRRTC: 517600 CR/CR Circumvention: The corrupt hdr_mid.jpg file is in the \install\container\Applications\filegateway\isomorphic\skins\Fil eGateway_v001\images\FGimages structure. Replaced that file with the same named file from the \install\container\Applications\filegateway\images structure to correct the issue.
Problem summary
Users Affected: All Problem Description: Sign-in box on Sterling File Gateway V2.2.6.2 is not displayed correctly on Internet Explorer 11. Platform Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. Delivered In: 5020602_4 5020603_2
Temporary fix
Comments
APAR Information
APAR number
IT17961
Reported component name
STR FILE GATEWA
Reported component ID
5725D0700
Reported release
226
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-11-15
Closed date
2017-05-12
Last modified date
2017-06-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR FILE GATEWA
Fixed component ID
5725D0700
Applicable component levels
[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2"}]
Document Information
Modified date:
03 March 2021