IBM Support

IT16928: MAILBOXAS2SENDSYNCMDNSPAWNER DOES NOT UPDATE MESSAGES FOR PROCESSING

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APAR status

  • Closed as program error.

Error description

  • AS2 Mailbox messages are stuck in the mailboxes and the system
    does not pick these messages for processing by the automatic
    routing rules.
    
    This occurs sporadically and only when the
    MailboxAS2SendSyncMDNSpawner BP uses the logic path when the
    contract is locked.
    
    When the contract is locked, it does not send the message for
    processing, but it updates the mailbox to place the message back
    in the mailbox for processing again.
    

Local fix

  • STRRTC - 508997
    SB/SB
    
    Circumvention:
    
    Edit the Business Process MailboxAS2SendSyncMDNSpawner and add
    a SleepService before the MailboxUpdate step is executed.
    Remember that this step would only get executed if there's a
    lock in the BP and the message would need to be submitted for
    reprocessing. The sleep service could be added for 5 seconds.
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    AS2 mailbox messages are stuck in the mailbox after the
    update is done by MailboxAS2SendSyncMDNSpawner.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered in:
    5020500_14
    5020602_2
    5020603
    5020601_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT16928

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-06

  • Closed date

    2016-09-29

  • Last modified date

    2017-03-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
08 March 2017