IBM Support

IT16872: MQ can incorrectly handle internal object reference count value during media backup

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APAR status

  • Closed as program error.

Error description

  • A queue file might disappear from the object catalog resulting
    in a queue not being visible to
    RUNMQSC or MQ Explorer.
    An earlier set of FDCs can display a pattern similar to the
    following:
    amqzlaa0    XC027010
    xcsRequestMutexSem      STOP OK
    amqzlaa0 AO175000 aouLockQHandle          STOP OK
    amqzlaa0 AO254010 aocDeregisterQHandleUse STOP OK
    
    The problem is fully diagnosed using a temporary patch from the
    MQ L3 service team.
    The diagnostic patch shows:
    An FDC with probID AO254010 and function name
    aocDeregisterQHandleUse
    MQM Function Stack
    zlaMainThread
    zlaProcessMessage
    zlaProcessSPIRequest
    zlaSPIRecordImage
    zsqSPIRecordImage
    kpiSPIRecordImage
    apiRecordMediaImage
    aomRecordMediaImage
    aocDeregisterQHandleUse
    xcsFFST
    The body of the FDC shows:
    AOCDetail
    {
    Qid 3B16FF49.11F
    DiskOffset 406
    RealName queues/<QNAME>
    Flags aocOBJFLAG_ATTRS_DISK
    ModelQid 0.0
    ReuseCount 0
    ReferenceCount 18
    RefCountByType[0] 14
    RefCountByType[1] 1
    RefCountByType[2] 0
    RefCountByType[3] 0
    RefCountByType[4] 2
    RefCountByType[5] 0
    RefCountByType[6] 0
    RefCountByType[7] 0
    RefCountByType[8] 0
    RefCountByType[9] 0
    RefCountByType[10] 0
    RefCountByType[11] 0
    RefCountByType[12] 1
    RefCountByType[13] 0
    RefCountByType[14] 0
    RefCountByType[15] 0
    QState         0X2
    BestBeforeTime 0
    IdleCount 0
    EmptyCount 0
    UseCountOC 2441754
    UseCountQL 2441753
    LogReserve 0
    RecoveryFlags: None
    {
    Qid          : 3b16ff49.ffffffff
    hsmbQHandle  : 2.11.11.5904000
    } Synonym
    {
    Qid          : 3b16ff49.11f
    hsmbQHandle  : 2.11.11.5904000
    } SynonymO
    }
    
    The important values in the output are ReferenceCount and
    RefCountByType.
    The RefCountByType array has been added as part of the
    diagnostic.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users of IBM MQ V8.0 and later.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The IBM MQ administration utility rcdmqimg had the potential to
    incorrectly set an internal reference count for a queue. This
    caused a problem at a later time with the queue being
    incorrectly marked as deleted.
    

Problem conclusion

  • The IBM MQ functions which handle rcdmqimg have been modified to
    correctly handle the internal reference count.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v8.0       8.0.0.6
    v9.0 CD    9.0.1
    v9.0 LTS   9.0.0.1
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT16872

  • Reported component name

    WMQ BASE MULTIP

  • Reported component ID

    5724H7251

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-01

  • Closed date

    2016-10-05

  • Last modified date

    2017-06-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ BASE MULTIP

  • Fixed component ID

    5724H7251

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
01 June 2017