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IT16233: SWIFTNET CORRELATION SHOWS "GOOD" STATUS FOR A FAILED OUTBOUND REQUEST

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APAR status

  • Closed as fixed if next.

Error description

  • If MEFG is currently not available or cannot handle the HTTP
    request, the SwiftNetCorrelation shows the status of
    the transfer with a green light.
    
    The only hint for a failure are that no additional lines for
    Response and FileAct events exist for this transfer.
    
    Steps to re-create the issue on a UNIX based system: Do not use
    in production! You force a restart of MEFG.
    All Swift traffic is impacted.
    
    1) Log in on the MEFG host with the user used for MEFG and type:
    ps -e | grep MEFGCommServer7. Copy the first number. It is the
    pid for the next step
    2) Prepare the command  "kill -9 <pid>". At this time did not
    hit return
    3) Start a SwiftNet Client Profile to send out an FileAct Put
    request
    4) Directly after step 3 hit return for the statement prepared
    in step 2
    5) Wait for some minutes
    6) Go to Business Processes->Monitor->Advanced
    Search->SWIFTNetCorrelation
    7) Select "Direction" "Outbound" and "Status" "In Process" and
    click "Go"
    8) You will find one line for the transfer with a green light
    in the Status colum
    

Local fix

  • STRRTC 501304
    SKOR/SKOR
    
    Circumvention:
    Open a service request with support and request the new version
    of SWIFTNet7Client and SwiftNetClientResend and also the new BP
    SWIFTNet7FailMessage.
    

Problem summary

  • Users Affected:
    SWIFTNet7 users
    
    Problem Description:
    If MEFG is currently unavailable or cannot handle the
    HTTP request, then SwiftNetCorrelation shows the transfer
    status with a green light.
    
    The only hint for a failure are that no additional lines for
    Response and FileAct events exist for this transfer.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered In:
    5020603
    5020601_7
    5020602_4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT16233

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-21

  • Closed date

    2016-12-15

  • Last modified date

    2017-05-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R526 PSY

       UP

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4"}]

Document Information

Modified date:
26 September 2021