IT16037: ANS0361I DIAG: FIOGETATTRIB WHEN RUNNING SNAPDIFF BACKUP USING TESTFLAG SNAPDIFFCMODEVOLPREFIX

IBM Spectrum Protectâ„¢ Client 8.1.0 Downloads and READMEs

APAR status

• Closed as fixed if next.

Error description

• When running incremental backup of Netapp filer using the
  -snapdiff option and the testflag  SNAPDIFFCMODEVOLPREFIX  then
  the following messages may be seen in the dsmerror.log during a
  successful backup:-
  
  ANS0361I DIAG: fioGetAttrib(C:\Program
  Files\Tivoli\TSM\baclient\/vol/XXX) failed.
  
  ANS0361I DIAG: ..\..\common\fio\ntfileio.cpp(3551):
  fioGetAttrib(C:\Program Files\Tivoli\TSM\baclient\/vol/XXX)
  failed.
  
  The error is only seen in the dsmerror.log not in the
  dsmsched.log or in a trace file
  
  The backup continues and  complete successfully.
  
  
  Customer/L2 Diagnostics:
  
  In order to maintain compatibility with 7-mode, it is common
  practice to create a /vol  name space on c-mode filers and mount
  all of the volumes under this name space so all of the volumes
  could still be mounted with the /vol prefix.
  
  The testflag SNAPDIFFCMODEVOLPREFIX was introduced with APAR
  IT11729 in client versions 7.1.4.1 and 7.1.6.0 to allow the back
  up of volumes with the prefix '/vol' on c-mode filers.
  
  The testflag has not caused the problem but has opened up this
  hidden error that was present during the snapdiff backup.
  
  A Service trace will show the function fioGetAttrib() failed
  with the error ERROR_INVALID_NAME because of the unexpected
  '/vol' prefix.
  
  06/27/2016 19:15:13.268 [009660] [9300] :
  ..\..\common\fio\ntfileio.cpp(3551): fioGetAttrib(C:\Program
  Files\Tivoli\TSM\baclient\/vol/XXX) failed.
  06/27/2016 19:15:13.268 [009660] [9300] :
  ..\..\common\winnt\ntrc.cpp( 732): TransWin32RC(): Translated
  Win32 RC 123 (0x0000007b) from fioGetAttrib():FindFirstFile to
  TSM RC 935
  
  The fioGetAttrib() is being called for a non-existent path. This
  leads to the error in the dsmerror.log.
  
  
  Tivoli Storage Manager Versions Affected:  7.1.4.1 to 7.1.4.4
  and 7.1.6.0 on Windows
  
  | MDVREGR 7.1.4.1-TIV_5698MCL |
  | MDVREGR 7.1.4.2-TIV_5698MCL |
  | MDVREGR 7.1.4.4-TIV_5698MCL |
  | MDVREGR 7.1.6.0-TIV_5698MCL |
  
  Initial Impact:
  Low
  
  Additional Keywords:
  TSM; IBM Spectrum Protect
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client versions 7.1.4.1 - 7.1.4.4 and 7.1.6   *
  * running on all Microsoft Windows platforms.                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

• If there is a next release of Tivoli Storage Manager after 7.1,
  this APAR will be fixed in that next release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

Applicable component levels

• R71W PSN

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