Direct links to fixes
APAR status
Closed as program error.
Error description
Problem Statement: The Cache Statistics section of the Business Process Queue Usage page does not accurately display statistics as reported in Queue Watcher > View Context Cache Entries. Recommendation: Remove the Cache Statistics section from the page and monitor cache usage from Queue Watcher. When simultaneously running Business Processes greater than the maximum number of threads allowed for the queue, we use Queue Watcher > View Context Cache Entries page and see processes added to the queue from either IN-MEMORY or SOFT-REF SOFT-OBJ ON-DISK. For example: Soft Reference Cache Slots in use=1 Soft Reference Cache Bytes in use=103936 Memory Cache Slots in use=7 Memory Cache Bytes in use=29984 Disk Cache Slots in use=1 Disk Cache Bytes in use=103936 Files in Disk Cache=1 Cache Contents:WFID insID wfdname Location 2110431459350390351713306153c800268anode1 211043 Schedule_MailboxEvaluateAllAutomaticRules IN-MEMORY 2110441459350399144463313153c800268anode1 211044 Phil_Test_Cache IN-MEMORY 2110451459350450459813571153c800268anode1 211045 Schedule_MailboxEvaluateAllAutomaticRules IN-MEMORY 2110461459350501885573888153c800268anode1 211046 Phil_Test_Cache IN-MEMORY 2110471459350510581643895153c800268anode1 211047 Schedule_MailboxEvaluateAllAutomaticRules IN-MEMORY 2110481459350533157554030153c800268anode1 211048 Phil_Test_Cache IN-MEMORY 2110491459350570636464283153c800268anode1 211049 Schedule_MailboxEvaluateAllAutomaticRules IN-MEMORY WFID insID wfdname Location 2110501459350578421584354153c800268anode1 211050 Phil_Test_Cache SOFT-REF SOFT-OBJ ON-DISK In the Business Process Queue Usage page, you see the Cache Memory Usage, Cache Soft Reference Usage and Cache Disk Usage is updated accordingly. In the Cache Statistics section of the page, the "Total Number of BPs in Cache" count only includes the number of processes in "SOFT-REF SOFT-OBJ ON-DISK" (from Queue Watcher) and the "Soft" and "Mem" counts are always 0 (zero) and never updated.
Local fix
STRRTC - 499718 PC / PC Circumvention: None
Problem summary
Users Affected: All Problem Description: Remove Cache Statistic section from Business Process Queue Usage page. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. Delivered in: 5020602_1 5020603
Temporary fix
Comments
APAR Information
APAR number
IT15794
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-06-20
Closed date
2016-08-19
Last modified date
2016-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
11 September 2023