IT15605: IBM STERLING B2B INTEGRATOR SFTP SERVER FAILS INTERMITTENTLY - "JAVA.LANG.ILLEGALSTATEEXCEPTION: TRYING TO CLOSE WHILE CLOSED"

si_52_build_5020500_interimfix_14
si_52_build_5020500_interimfix_14
si_52_build_5020500_interimfix_14
Media_IM_5020601_6
Media_IM_5020601_6
iSeries_Media_5020601_6
iSeries_Media_5020601_6
Media_IM_5020602_3
Media_IM_5020602_3
iSeries_Media_5020602_3.zip
iSeries_Media_5020602_3.zip

APAR status

• Closed as program error.

Error description

• File uploads from openVMS SFTP client fails intermittently and
  IBM Sterling B2B Integrator SFTP server reports "Server
  shutdown before transfer could complete" in Communication
  Session. Client has no errors logged.
  
  sftpserver.log has an exception like below.
  [2016-04-30 03:06:21.674] DEBUG
  NativeFilesystemProviderBase.endSession() called with
  sessionId=0
  [2016-04-30 03:06:21.674] DEBUG
  MailboxSystemProvider.closeFile(b[]) entered,
  [2016-04-30 03:06:21.674] DEBUG Utils.closeConnection() -
  entered
  [2016-04-30 03:06:21.674] DEBUG
  DocumentOutputStreamWrapper.close() with cursor=69579
  [2016-04-30 03:06:21.679] DEBUG
  MailboxSystemProvider.Listener.onChannelClose()
  [2016-04-30 03:06:21.679] DEBUG
  MailboxSystemProvider.closeFilesystem() entered.
  [2016-04-30 03:06:21.679] DEBUG
  MailboxSystemProvider.closeFailedAllOpen() entered.
  [2016-04-30 03:06:21.679] DEBUG
  MessageProvider.closeConnectionLost(MH) - Entered.
  [2016-04-30 03:06:21.679] DEBUG
  MessageOperation.closeConnectionLost() - closing.
  [2016-04-30 03:06:21.679] DEBUG Utils.closeConnectionLost() -
  entered
  [2016-04-30 03:06:21.679] DEBUG
  MailboxSystemOperation.isListStagedDocuments() returning
  [false].
  [2016-04-30 03:06:21.679] DEBUG
  MailboxSystemOperation.isDelStagedDocsIfNotListable() returning
  [false].
  [2016-04-30 03:06:21.679] DEBUG Utils.retainFileForResumption()
  - entered
  [2016-04-30 03:06:21.679] DEBUG Utils.retainFileForResumption()
  - setting record expiration
  [2016-04-30 03:06:21.679] DEBUG Utils.closeConnection() - exited
  [2016-04-30 03:06:21.68] DEBUG MessageProvider.close(MH,b) -
  Entered.
  [2016-04-30 03:06:21.68] ERROR An exception occurred in
  closeFile.
  [2016-04-30 03:06:21.68] ERROR [1462010781680] Trying to close
  while closed.
  [2016-04-30 03:06:21.68] ERRORDTL
  [1462010781680]java.lang.IllegalStateException: Trying to close
  while closed.
      at
  com.sterlingcommerce.woodstock.services.sftpserver.server.Messag
  eProvider.close(MessageProvider.java:168)
      at
  com.sterlingcommerce.woodstock.services.sftpserver.server.Mailbo
  xSystemProvider.closeFile(MailboxSystemProvider.java:956)
      at com.maverick.sshd.SftpSubsystem$_K.run(Unknown Source)
      at com.maverick.sshd.SftpSubsystem$_T.run(Unknown Source)
      at java.lang.Thread.run(Thread.java:801)
  

Local fix

• None
  KK/KK
  STRRTC 501321
  

Problem summary

• Users Affected:
  All
  
  Problem Description:
  File uploads from openVMS SFTP client fails intermittently and
  SFTP server reports "Server shutdown before transfer could
  complete" error.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A code fix is provided.
  
  Delivered in:
  5020500_14
  5020601_6
  5020603
  5020602_3
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels