IT15285: B/A CLIENT "ANS0361I OUT OF SEQUENCE VERB: VERB: 29" ERROR CAN OCCUR WHEN BACKING UP A SPACE MANAGED FILE SYSTEM

IBM Spectrum Protectâ„¢ Client 8.1.0 Downloads and READMEs
IBM Spectrum Protect client 7.1.6.x interim fix downloads

APAR status

• Closed as program error.

Error description

• Backup/archive client 7.1.x running on a UNIX system, where
  Space Management for UNIX  is also running,
  can cause backups to fail with the following error sequence,
  when backing up data from the space managed filesystem:
  
  Client side:
  
  ANS0361I DIAG: cucommon.cpp        (1709): cuPing(): Out of
  sequence verb: verb: 29
  ANS0361I DIAG: session.cpp         (1298): sessOpen:  Session
  state transition error, sessState: sSignedOn
  ANS0361I DIAG: session.cpp         (4952): sessOpen:
  Transitioning: sSignedOn state ===> sTRANSERR state
  ANS1026E The session is rejected: There was a  communications
  protocol error.
  
  Server side:
  
  ANR0444W Protocol error on session xxxxx for  node  NODE_NAME
  (platform) -
  out-of-sequence verb  (type ProxyNodeBegin) received.
  
  Level 2 diagnostics:
  
  The error is generated when the backup/archive client
  MigrQryResp verb uses the same socket for the consumer and
  producer threads.
  In the below traced example, socket 12 is used by each thread.
  
  Consumer thread:
  
  04/12/16   09:04:36.215 [007466] [3010438912] : session.cpp
  (1903): Sent Verb: Length:        4 Code: 00000018 Type: Ping
  ->
  ...
  04/12/16   09:04:36.215 [007466] [3010438912] : pscomtcp.cpp
  (1405): psTcpSend(): Sending to socket 12 (IPv4) -> rc=4,
  errno=0
  ...
  04/12/16   09:04:36.260 [007466] [3010438912] : session.cpp
  (1773):   Length:   301 Code: 00000029 Type:    <-
  MigrQryRespEnhanced2
  
  Producer thread:
  
  04/12/16   09:04:36.219 [007466] [3020928768] : session.cpp
  (1903): Sent Verb: Length:       53 Code: 00000035 Type:
  MigrQryItem       ->
  ...
  04/12/16   09:04:36.219 [007466] [3020928768] : pscomtcp.cpp
  (1405): psTcpSend(): Sending to socket 12 (IPv4) -> rc=57,
  errno=0
  ...
  04/12/16   09:04:36.224 [007466] [3020928768] : session.cpp
  (1773):   Length:     4 Code: 00000018 Type:    <-
  Ping
  
  04/12/16   09:04:36.224 [007466] [3020928768] : cuqrepos.cpp
  (1405): cuGetArchResp: Out of sequence verb received; EndTxn
  wanted
  
  
  
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Client: 6.3.x, 6.4.x and 7.1.x on
  AIX and Linux platforms.
  
  
  
  Initial Impact: Medium
  
  
  Additional Keywords: SP TSM Spectrum Protect hsm space
  management protocol error consumer producer verb
  

Local fix

• Try and rerun the failing backup.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Client version 6.3, 6.4 and 7.1   *
  * running on Linux and AIX platforms.                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * -                                                            *
  ****************************************************************
  -
  

Problem conclusion

• Protocol violation has been fixed.
  

Temporary fix

• A fix for this problem is currently targeted for interim fix
  package 7.1.6.3. Note that until these interim fixes are
  actually available, this information is subject to change at the
  discretion of IBM.
  

Comments

• -
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71L PSY

     UP

• R71A PSY

     UP