APAR status
Closed as program error.
Error description
When performing a pre-emptive shutdown of the queue manager (endmqm -p), a failure data capture (FDC) file may be generated by the amqzmur0 process with probe ID ZX092012. This behaviour may be observed on queue managers running on the MQ Appliance or on distributed platforms. The contents of the FDC file are similar to the following: +--------------------------------------------------------------- --------------+ | | | WebSphere MQ First Failure Symptom Report | | ========================================= | | | | Date/Time :- Wed April 27 2016 02:06:15 BST | | UTC Time :- 1461719175.094935 | | UTC Time Offset :- 60 (GMT) | | Operating System :- IBM MQ Appliance () | | PIDS :- 5725-S14 | | Product Long Name :- IBM MQ Appliance | | Vendor :- IBM | | Data Path :- /var/mqm | | Installation Path :- /opt/mqm | | Installation Name :- MQAppliance (1) | | Probe Id :- ZX092012 | | Application Name :- MQM | | Component :- zmuStatisticsCollector | | SCCS Info :- /build/slot1/p800_P/src/lib/zu/amqzmus0.c , | | Line Number :- 495 | | Effective UserID :- 100 (mqm) | | Real UserID :- 101 (mqsystem) | | Program Name :- amqzmur0 | | Arguments :- -m QM2 | | Addressing mode :- 64-bit | | LANG :- | | Process :- 54219 | | Process(Thread) :- 54232 | | Thread :- 8 Statistics | | QueueManager :- QM2 | | UserApp :- FALSE | | ConnId(1) IPCC :- 18 | | ConnId(2) QM :- 34 | | Last HQC :- 4.0.0-53504 | | Last HSHMEMB :- 0.0.0-0 | | Last ObjectName :- | | Major Errorcode :- zrcX_STATISTICS_UNAVAILABLE | | Minor Errorcode :- OK | | Probe Type :- MSGAMQ5043 | | Probe Severity :- 2 | | Probe Description :- AMQ5043: Statistics recording is unavaila ble due to | | error code 2009. | | FDCSequenceNumber :- 0 | | Arith1 :- 2009 (0x7d9) | | | +--------------------------------------------------------------- --------------+
Local fix
These FDCs will only be observed when starting and stopping the queue manager in quick succession, and can be ignored.
Problem summary
**************************************************************** USERS AFFECTED: This is a very low impact problem and only affects customers that start and stop queue managers in very quick succession. Platforms affected: AIX, HP-UX Itanium, HP-UX PA-RISC, IBM iSeries, Linux on Power, Linux on S390, Linux on x86, Linux on x86-64, Linux on zSeries, Solaris SPARC, Solaris x86-64, Windows **************************************************************** PROBLEM DESCRIPTION: The FDC indicates that one of MQ's internal tasks received MQRC_Q_MGR_STOPPING during initialisation, but there was no provision in the internal logic of the task to handle this reason code at this point. The task ended as a result of this issue but it had no impact because the queue manager was ending anyway.
Problem conclusion
The affected internal tasks within the MQ queue manager have been updated to correctly handle the MQRC_Q_MGR_STOPPING reason code. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v8.0 8.0.0.5 v9.0 LTS 9.0.0.1 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT15208
Reported component name
WMQ BASE MULTIP
Reported component ID
5724H7251
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-05-10
Closed date
2016-05-19
Last modified date
2017-02-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WMQ BASE MULTIP
Fixed component ID
5724H7251
Applicable component levels
R800 PSY
UP
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Document Information
Modified date:
22 February 2017