IBM Support

IT14599: CANNOT MONITOR STERLING B2B INTEGRATOR V5.2.6.1_1 USING IBM CONTROL CENTER

Direct links to fixes

iSeries_Media_5020601_2
Media_IM_5020601_2
iSeries_Media_5020601_2

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Error Description:
Sterling B2B Integrator V5.2.6.1_1 has
errors when IBM Control Center is configured to monitor
it.

Error in Sterling B2B INtegrator wf.log:

16-03-23 10:30:16.6] ERROR 000110010721
WORKFLOW.WORKFLOW.ERR_ee_getMessage starting
SOA_MessageHandler_Sync  failed 000110060177
WORKFLOW.ACTIVITY_ENGINE.ERR_ActivityEngineHelper_Exception9_str
6 Runtime Exception (Throwable) caught by ActivityEngineHelper
[2016-03-23 10:30:16.838] ERROR 000110060033
WORKFLOW.ACTIVITY_ENGINE.ERR_ActivityEngineHelper_next
ActivityEngineHelper.next caught exception 0
[2016-03-23 10:30:16.838] ERROR 000110060030
WORKFLOW.ACTIVITY_ENGINE.ERR_AEHelper_next1 Throwable caught by
AEHelper.next() java.lang.NoClassDefFoundError:
org.apache.ws.security.WSSecurityException
[2016-03-23 10:30:16.839] ERROR 000110090230
WORKFLOW.ENGINE.ERR_WEHelper_startWfc1 Caught Error in startWfc
[2016-03-23 10:30:16.839] ERROR [1458743416839] 000110060177
WORKFLOW.ACTIVITY_ENGINE.ERR_ActivityEngineHelper_Exception9_str
6 Runtime Exception (Throwable) caught by ActivityEngineHelper
[2016-03-23 10:30:16.839] ERRORDTL
[1458743416839]java.lang.Exception: 000110060177
WORKFLOW.ACTIVITY_ENGINE.ERR_ActivityEngineHelper_Exception9_str
6 Runtime Exception (Throwable) caught by ActivityEngineHelper
            at
com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
EngineHelper.next(ActivityEngineHelper.java:426)
            at
com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
EngineHelper.next(ActivityEngineHelper.java:292)
            at
com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
EngineHelper.next(ActivityEngineHelper.java:222)
            at
com.sterlingcommerce.woodstock.workflow.engine.WEHelper.iwfcRun(
WEHelper.java:1100)
            at
com.sterlingcommerce.woodstock.workflow.InitialWorkFlowContext.r
un(InitialWorkFlowContext.java:1464)
            at
com.sterlingcommerce.woodstock.services.pshttp.servlet.PSHttpSer
vletHandler.invokeBP(PSHttpServletHandler.java:973)
            at
com.sterlingcommerce.woodstock.services.pshttp.servlet.PSHttpSer
vletHandler.handle(PSHttpServletHandler.java:319)
            at
com.sterlingcommerce.woodstock.services.pshttp.servlet.PSHttpSer
vlet.process(PSHttpServlet.java:183)
            at
com.sterlingcommerce.woodstock.services.pshttp.servlet.PSHttpSer
vlet.doPost(PSHttpServlet.java:120)


Error in ccinterop.log

2016-03-24 10:59:10.978] DEBUG Entered processDataImpl ...
[2016-03-24 10:59:10.979] DEBUG
result-parms=<requestParms><RequestType>OpsCommand</RequestType>
<FromDate>null</FromDate><RecordLimit>null</RecordLimit><Protoco
lList>null</ProtocolList><BpExclusionList>null</BpExclusionList>
<Command>consolidatedstatus?logInfo=false&threadInfo=false&hostI
nfo=true&controllerInfo=false&adapterInfo=false</Command><proces
sDataInfoList>{}</processDataInfoList><Sql>null</Sql><CommandTyp
e>null</CommandType><WorkflowID>null</WorkflowID><opsCommandDeli
m>,</opsCommandDelim><opsCommandDelim>,</opsCommandDelim></reque
stParms>
[2016-03-24 10:59:10.979] DEBUG
cccinterop.RequestHandlerFactory-createRequestHandler():
Entering with parms :
<requestParms><RequestType>OpsCommand</RequestType><FromDate>nul
l</FromDate><RecordLimit>null</RecordLimit><ProtocolList>null</P
rotocolList><BpExclusionList>null</BpExclusionList><Command>cons
olidatedstatus?logInfo=false&threadInfo=false&hostInfo=true&cont
rollerInfo=false&adapterInfo=false</Command><processDataInfoList
>{}</processDataInfoList><Sql>null</Sql><CommandType>null</Comma
ndType><WorkflowID>null</WorkflowID><opsCommandDelim>,</opsComma
ndDelim><opsCommandDelim>,</opsCommandDelim></requestParms>
[2016-03-24 10:59:10.979] DEBUG
cccinterop.RequestHandlerFactory-createRequestHandler():
leaving with request handler :
com.sterlingcommerce.woodstock.cccinterop.OpsCommandHandler@5c27
a4f9
[2016-03-24 10:59:10.979] DEBUG cccinterop.OpsCommandHandler-
Entering handleRequest() with parms :
<requestParms><RequestType>OpsCommand</RequestType><FromDate>nul
l</FromDate><RecordLimit>null</RecordLimit><ProtocolList>null</P
rotocolList><BpExclusionList>null</BpExclusionList><Command>cons
olidatedstatus?logInfo=false&threadInfo=false&hostInfo=true&cont
rollerInfo=false&adapterInfo=false</Command><processDataInfoList
>{}</processDataInfoList><Sql>null</Sql><CommandType>null</Comma
ndType><WorkflowID>null</WorkflowID><opsCommandDelim>,</opsComma
ndDelim><opsCommandDelim>,</opsCommandDelim></requestParms> and
Ops Url :null
[2016-03-24 10:59:11.053] DEBUG cccinterop.OpsCommandHandler-
leaving handleRequest()
[2016-03-24 10:59:11.053] DEBUG
cccinterop.AbstractService.processData() - Un-registered thread
with Ops.
[2016-03-24 10:59:11.053] DEBUG
cccinterop.AbstractService.processData() - Exiting ...
[2016-03-24 10:59:11.105] DEBUG cccinterop.OpsCommandHandler-
leaving handleRequest()
[2016-03-24 10:59:11.106] DEBUG
cccinterop.AbstractService.processData() - Un-registered thread
with Ops.
[2016-03-24 10:59:11.106] DEBUG
cccinterop.AbstractService.processData() - Exiting ...
[2016-03-24 11:00:10.926] DEBUG
cccinterop.AbstractService.processData() ? Starting


Perimeter.log

[2016-03-24 12:54:32.342] DEBUG <Dispatcher> DataServer:
sendWindow is now: 305950
[2016-03-24 12:54:32.342] DEBUG <Dispatcher>
data[/Y.Y.YY.Y:52040=>/X.X.XX.X:54469]: flow control: true
[2016-03-24 12:54:32.342] DEBUG <Dispatcher> Relay[local]:
Sending: DataMessage on circuit 96 with starting characters
[POST /soap-sync?serv]
[2016-03-24 12:54:32.342] DEBUG <Dispatcher> Parsing frame:
Frame[DATA < >96 O949> 301]
[2016-03-24 12:54:32.342] DEBUG <Dispatcher> Relay[local]:
received: DataMessage on circuit 96 with starting characters
[POST /soap-sync?serv]
[2016-03-24 12:54:32.342] DEBUG <Dispatcher> Relay[local]: A
message [DataMessage on circuit 96 with starting characters
[POST /soap-sync?serv]] was received for circuit 96
[2016-03-24 12:54:32.342] DEBUG <Dispatcher> DCH.sendLater() -
bytes: 301, receiveWindow: 305950
[2016-03-24 12:54:32.342] DEBUG <Dispatcher>
DataClientHelper..canSend()
[2016-03-24 12:54:32.343] DEBUG <btpool9-2>
DataConduit[1698766038].dataRemoved(): 301
[2016-03-24 12:54:32.343] DEBUG <btpool9-2>
ConduitStreamPair{com.sterlingcommerce.woodstock.services.pshttp
.jetty.ConduitStreamListener$1:X.X.XX.X|54469|Y.Y.YY.Y|52040}-is
.read() - Read 301 bytes
[2016-03-24 12:54:32.343] COMMTRACE <Dispatcher>
data[/Y.Y.YY.Y:52040=>/X.X.XX.X:54469]: read bytes: 648
[2016-03-24 12:54:32.343] COMMTRACE <Dispatcher>
data[/Y.Y.YY.Y:52040=>/X.X.XX.X:54469]: Sending 648 to protocol
[2016-03-24 12:54:32.343] DEBUG <Dispatcher> DataServer:
sendWindow is now: 305302
[2016-03-24 12:54:32.343] DEBUG <Dispatcher>
data[/Y.Y.YY.Y:52040=>/X.X.XX.X:54469]: flow control: true
[2016-03-24 12:54:32.343] DEBUG <Dispatcher> Relay[local]:
Sending: DataMessage on circuit 96 with starting characters
[<SOAP-ENV:Envelope x]
[2016-03-24 12:54:32.343] DEBUG <Dispatcher>
com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$2@
64a5af48 - call DRL:301
[2016-03-24 12:54:32.343] DEBUG <Dispatcher>
DataClientHelper..adjustReceiveWindow pending: 1250
[2016-03-24 12:54:32.343] DEBUG <Dispatcher> Parsing frame:
Frame[DATA < >96 O1250> 648]
[2016-03-24 12:54:32.343] DEBUG <Dispatcher> Relay[local]:
received: DataMessage on circuit 96 with starting characters
[<SOAP-ENV:Envelope x]
[2016-03-24 12:54:32.343] DEBUG <Dispatcher> Relay[local]: A
message [DataMessage on circuit 96 with starting characters
[<SOAP-ENV:Envelope x]] was received for circuit 96
[2016-03-24 12:54:32.343] DEBUG <Dispatcher> DCH.sendLater() -
bytes: 648, receiveWindow: 305302
[2016-03-24 12:54:32.343] DEBUG <Dispatcher>
DataClientHelper..canSend()
[2016-03-24 12:54:32.343] DEBUG <btpool9-2>
DataConduit[1698766038].dataRemoved(): 648
[2016-03-24 12:54:32.343] DEBUG <Dispatcher>
com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$2@
1c498111 - call DRL:648
[2016-03-24 12:54:32.343] DEBUG <Dispatcher>
DataClientHelper..adjustReceiveWindow pending: 1898
[2016-03-24 12:54:32.344] DEBUG <btpool9-2>
ConduitStreamPair{com.sterlingcommerce.woodstock.services.pshttp
.jetty.ConduitStreamListener$1:X.X.XX.X|54469|Y.Y.YY.Y|52040}-is
.read() - Read 648 bytes
[2016-03-24 12:54:32.528] DEBUG <btpool9-2>
ConduitStreamPair{com.sterlingcommerce.woodstock.services.pshttp
.jetty.ConduitStreamListener$1:X.X.XX.X|54469|Y.Y.YY.Y|52040}-os
.write() - writing 246 bytes

Local fix

  • STRRTC - 496313
SB/SB
Circumvention:
NONE

Problem summary

  • Users Affected:
All

Problem Description:
IBM Control Center cannot monitor
Sterling B2b Integrator V5.2.6.1_1

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:
A code fix has been provided.

Delivered In:
5020601_2

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT14599
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    520
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-04-04
    • 

  • Closed date
    2016-04-12
    • 

  • Last modified date
    2016-04-12
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 September 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback