IBM Support

IT14599: CANNOT MONITOR STERLING B2B INTEGRATOR V5.2.6.1_1 USING IBM CONTROL CENTER

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APAR status

  • Closed as program error.

Error description

  • Error Description:
    Sterling B2B Integrator V5.2.6.1_1 has
    errors when IBM Control Center is configured to monitor
    it.
    
    Error in Sterling B2B INtegrator wf.log:
    
    16-03-23 10:30:16.6] ERROR 000110010721
    WORKFLOW.WORKFLOW.ERR_ee_getMessage starting
    SOA_MessageHandler_Sync  failed 000110060177
    WORKFLOW.ACTIVITY_ENGINE.ERR_ActivityEngineHelper_Exception9_str
    6 Runtime Exception (Throwable) caught by ActivityEngineHelper
    [2016-03-23 10:30:16.838] ERROR 000110060033
    WORKFLOW.ACTIVITY_ENGINE.ERR_ActivityEngineHelper_next
    ActivityEngineHelper.next caught exception 0
    [2016-03-23 10:30:16.838] ERROR 000110060030
    WORKFLOW.ACTIVITY_ENGINE.ERR_AEHelper_next1 Throwable caught by
    AEHelper.next() java.lang.NoClassDefFoundError:
    org.apache.ws.security.WSSecurityException
    [2016-03-23 10:30:16.839] ERROR 000110090230
    WORKFLOW.ENGINE.ERR_WEHelper_startWfc1 Caught Error in startWfc
    [2016-03-23 10:30:16.839] ERROR [1458743416839] 000110060177
    WORKFLOW.ACTIVITY_ENGINE.ERR_ActivityEngineHelper_Exception9_str
    6 Runtime Exception (Throwable) caught by ActivityEngineHelper
    [2016-03-23 10:30:16.839] ERRORDTL
    [1458743416839]java.lang.Exception: 000110060177
    WORKFLOW.ACTIVITY_ENGINE.ERR_ActivityEngineHelper_Exception9_str
    6 Runtime Exception (Throwable) caught by ActivityEngineHelper
                at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:426)
                at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:292)
                at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:222)
                at
    com.sterlingcommerce.woodstock.workflow.engine.WEHelper.iwfcRun(
    WEHelper.java:1100)
                at
    com.sterlingcommerce.woodstock.workflow.InitialWorkFlowContext.r
    un(InitialWorkFlowContext.java:1464)
                at
    com.sterlingcommerce.woodstock.services.pshttp.servlet.PSHttpSer
    vletHandler.invokeBP(PSHttpServletHandler.java:973)
                at
    com.sterlingcommerce.woodstock.services.pshttp.servlet.PSHttpSer
    vletHandler.handle(PSHttpServletHandler.java:319)
                at
    com.sterlingcommerce.woodstock.services.pshttp.servlet.PSHttpSer
    vlet.process(PSHttpServlet.java:183)
                at
    com.sterlingcommerce.woodstock.services.pshttp.servlet.PSHttpSer
    vlet.doPost(PSHttpServlet.java:120)
    
    
    Error in ccinterop.log
    
    2016-03-24 10:59:10.978] DEBUG Entered processDataImpl ...
    [2016-03-24 10:59:10.979] DEBUG
    result-parms=<requestParms><RequestType>OpsCommand</RequestType>
    <FromDate>null</FromDate><RecordLimit>null</RecordLimit><Protoco
    lList>null</ProtocolList><BpExclusionList>null</BpExclusionList>
    <Command>consolidatedstatus?logInfo=false&threadInfo=false&hostI
    nfo=true&controllerInfo=false&adapterInfo=false</Command><proces
    sDataInfoList>{}</processDataInfoList><Sql>null</Sql><CommandTyp
    e>null</CommandType><WorkflowID>null</WorkflowID><opsCommandDeli
    m>,</opsCommandDelim><opsCommandDelim>,</opsCommandDelim></reque
    stParms>
    [2016-03-24 10:59:10.979] DEBUG
    cccinterop.RequestHandlerFactory-createRequestHandler():
    Entering with parms :
    <requestParms><RequestType>OpsCommand</RequestType><FromDate>nul
    l</FromDate><RecordLimit>null</RecordLimit><ProtocolList>null</P
    rotocolList><BpExclusionList>null</BpExclusionList><Command>cons
    olidatedstatus?logInfo=false&threadInfo=false&hostInfo=true&cont
    rollerInfo=false&adapterInfo=false</Command><processDataInfoList
    >{}</processDataInfoList><Sql>null</Sql><CommandType>null</Comma
    ndType><WorkflowID>null</WorkflowID><opsCommandDelim>,</opsComma
    ndDelim><opsCommandDelim>,</opsCommandDelim></requestParms>
    [2016-03-24 10:59:10.979] DEBUG
    cccinterop.RequestHandlerFactory-createRequestHandler():
    leaving with request handler :
    com.sterlingcommerce.woodstock.cccinterop.OpsCommandHandler@5c27
    a4f9
    [2016-03-24 10:59:10.979] DEBUG cccinterop.OpsCommandHandler-
    Entering handleRequest() with parms :
    <requestParms><RequestType>OpsCommand</RequestType><FromDate>nul
    l</FromDate><RecordLimit>null</RecordLimit><ProtocolList>null</P
    rotocolList><BpExclusionList>null</BpExclusionList><Command>cons
    olidatedstatus?logInfo=false&threadInfo=false&hostInfo=true&cont
    rollerInfo=false&adapterInfo=false</Command><processDataInfoList
    >{}</processDataInfoList><Sql>null</Sql><CommandType>null</Comma
    ndType><WorkflowID>null</WorkflowID><opsCommandDelim>,</opsComma
    ndDelim><opsCommandDelim>,</opsCommandDelim></requestParms> and
    Ops Url :null
    [2016-03-24 10:59:11.053] DEBUG cccinterop.OpsCommandHandler-
    leaving handleRequest()
    [2016-03-24 10:59:11.053] DEBUG
    cccinterop.AbstractService.processData() - Un-registered thread
    with Ops.
    [2016-03-24 10:59:11.053] DEBUG
    cccinterop.AbstractService.processData() - Exiting ...
    [2016-03-24 10:59:11.105] DEBUG cccinterop.OpsCommandHandler-
    leaving handleRequest()
    [2016-03-24 10:59:11.106] DEBUG
    cccinterop.AbstractService.processData() - Un-registered thread
    with Ops.
    [2016-03-24 10:59:11.106] DEBUG
    cccinterop.AbstractService.processData() - Exiting ...
    [2016-03-24 11:00:10.926] DEBUG
    cccinterop.AbstractService.processData() ? Starting
    
    
    Perimeter.log
    
    [2016-03-24 12:54:32.342] DEBUG <Dispatcher> DataServer:
    sendWindow is now: 305950
    [2016-03-24 12:54:32.342] DEBUG <Dispatcher>
    data[/Y.Y.YY.Y:52040=>/X.X.XX.X:54469]: flow control: true
    [2016-03-24 12:54:32.342] DEBUG <Dispatcher> Relay[local]:
    Sending: DataMessage on circuit 96 with starting characters
    [POST /soap-sync?serv]
    [2016-03-24 12:54:32.342] DEBUG <Dispatcher> Parsing frame:
    Frame[DATA < >96 O949> 301]
    [2016-03-24 12:54:32.342] DEBUG <Dispatcher> Relay[local]:
    received: DataMessage on circuit 96 with starting characters
    [POST /soap-sync?serv]
    [2016-03-24 12:54:32.342] DEBUG <Dispatcher> Relay[local]: A
    message [DataMessage on circuit 96 with starting characters
    [POST /soap-sync?serv]] was received for circuit 96
    [2016-03-24 12:54:32.342] DEBUG <Dispatcher> DCH.sendLater() -
    bytes: 301, receiveWindow: 305950
    [2016-03-24 12:54:32.342] DEBUG <Dispatcher>
    DataClientHelper..canSend()
    [2016-03-24 12:54:32.343] DEBUG <btpool9-2>
    DataConduit[1698766038].dataRemoved(): 301
    [2016-03-24 12:54:32.343] DEBUG <btpool9-2>
    ConduitStreamPair{com.sterlingcommerce.woodstock.services.pshttp
    .jetty.ConduitStreamListener$1:X.X.XX.X|54469|Y.Y.YY.Y|52040}-is
    .read() - Read 301 bytes
    [2016-03-24 12:54:32.343] COMMTRACE <Dispatcher>
    data[/Y.Y.YY.Y:52040=>/X.X.XX.X:54469]: read bytes: 648
    [2016-03-24 12:54:32.343] COMMTRACE <Dispatcher>
    data[/Y.Y.YY.Y:52040=>/X.X.XX.X:54469]: Sending 648 to protocol
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher> DataServer:
    sendWindow is now: 305302
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher>
    data[/Y.Y.YY.Y:52040=>/X.X.XX.X:54469]: flow control: true
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher> Relay[local]:
    Sending: DataMessage on circuit 96 with starting characters
    [<SOAP-ENV:Envelope x]
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher>
    com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$2@
    64a5af48 - call DRL:301
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher>
    DataClientHelper..adjustReceiveWindow pending: 1250
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher> Parsing frame:
    Frame[DATA < >96 O1250> 648]
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher> Relay[local]:
    received: DataMessage on circuit 96 with starting characters
    [<SOAP-ENV:Envelope x]
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher> Relay[local]: A
    message [DataMessage on circuit 96 with starting characters
    [<SOAP-ENV:Envelope x]] was received for circuit 96
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher> DCH.sendLater() -
    bytes: 648, receiveWindow: 305302
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher>
    DataClientHelper..canSend()
    [2016-03-24 12:54:32.343] DEBUG <btpool9-2>
    DataConduit[1698766038].dataRemoved(): 648
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher>
    com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$2@
    1c498111 - call DRL:648
    [2016-03-24 12:54:32.343] DEBUG <Dispatcher>
    DataClientHelper..adjustReceiveWindow pending: 1898
    [2016-03-24 12:54:32.344] DEBUG <btpool9-2>
    ConduitStreamPair{com.sterlingcommerce.woodstock.services.pshttp
    .jetty.ConduitStreamListener$1:X.X.XX.X|54469|Y.Y.YY.Y|52040}-is
    .read() - Read 648 bytes
    [2016-03-24 12:54:32.528] DEBUG <btpool9-2>
    ConduitStreamPair{com.sterlingcommerce.woodstock.services.pshttp
    .jetty.ConduitStreamListener$1:X.X.XX.X|54469|Y.Y.YY.Y|52040}-os
    .write() - writing 246 bytes
    

Local fix

  • STRRTC - 496313
    SB/SB
    Circumvention:
    NONE
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    IBM Control Center cannot monitor
    Sterling B2b Integrator V5.2.6.1_1
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided.
    
    Delivered In:
    5020601_2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14599

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    520

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-04

  • Closed date

    2016-04-12

  • Last modified date

    2016-04-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
12 April 2016