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IT14417: Command dmpmqcfg -a times out with message: 'MQSC timed out waiting for a response from the command server.'

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APAR status

  • Closed as program error.

Error description

  • Running dmpmqcfg -a locally against a queue manager fails with
    error:  "MQSC timed out waiting for a response from the command
    server"
    
    The command server is confirmed running, but the issue still
    occurs.
    
    The root cause of the problem was that the MQXR listener had not
    been started.  The error message that was output should have
    mentioned this, and then the user would have known what was
    causing the issue.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    This problem only happens when the queue manager is MQXR
    component has been installed, and the queue named
    SYSTEM.MQXR.COMMAND.QUEUE exists but the MQXR listener is not
    running to service this queue.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The error being output was AMQ8416 "MQSC timed out waiting for a
    response from the command server."
    
    It should have been  AMQ8486 "The Telemetry Service
    'SYSTEM.MQXR.SERVICE' is not running."
    

Problem conclusion

  • The error message in this case is now  AMQ8486 "The Telemetry
    Service 'SYSTEM.MQXR.SERVICE' is not running."
    
    A small correction is also made to the AMQ5703 error message, to
    include a mention of the object type "mqttchl" which can validly
    be used with dmpmqcfg.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v8.0       8.0.0.6
    v9.0 CD    9.0.4
    v9.0 LTS   9.0.0.1
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14417

  • Reported component name

    WMQ BASE MULTIP

  • Reported component ID

    5724H7251

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-22

  • Closed date

    2016-07-29

  • Last modified date

    2017-06-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ BASE MULTIP

  • Fixed component ID

    5724H7251

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
01 June 2017