IT14293: "RESTORE VM" DOES NOT PUT THE GUEST WITH DISKS SPANNING DATASTORES IN THE EXPECTED LOCATIONS

IBM Spectrum Protectâ„¢ Client 7.1.6 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• VMware guests with multiple virtual disks spanning two or more
  different datastores cannot be restored as expected.
  All the guest virtual disks will be restored on the datastore
  where the guest configuration file '<vmname>.vmx' is restored
  according to the original location references or on the
  datastore specified with the '-datastore' option in the
  'restore VM' command.
  Most of the time this behaviour will go unnoticed if the
  datastore is large enough and the virtual disk files location
  is not checked after the restore.
  If the target datastore is too small to hold the entire VMware
  guest, the following message will be seen in the client
  dsmerror.log :
  
  ANS9365E VMware vStorage API error for virtual machine
  'vmname'.
   TSM function name : CreateVM_USCORETask
   TSM file          : ..\..\common\vm\vmvisdk.cpp (6350)
   API return code   : 1582
   API error message : Insufficient disk space on datastore
  <datastore name>
  ** Unsuccessful **
  ANS2523E The virtual machine named <vmname> cannot not be
  restored to the same configuration it had when it was backed
  up. IBM Tivoli Storage Manager will reconfigure the virtual
  machine to include only the most essential configuration in
  formation and retry the restore operation.
  
  Tivoli Storage Manager Versions Affected:
  Only versions 7.1.3.x of the IBM Tivoli Storage Manager Client
  on Linux and Windows platforms
  
  | MDVREGR 7.1.3.0-TIV-5698ISMCL IT09109 |
  
  Initial Impact: High
  
  Additional Keywords: TSM SP spectrum protect restore ANS9365E
  insufficient disk space API return code 1582 104352
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments Data         *
  * Protection for VMware version 7.1.3 running on all Microsoft *
  * Windows x64 and Linux x86_64 platforms                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is fixed in the Tivoli Storage Manager Client on  *
  * Windows x64 and Linux x86_64  in level 7.1.6                 *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
  * prerequisite to using the Data Protection for VMware. In     *
  * Data Protection for VMware environments, the TSM Client is   *
  * also known as the data mover.                                *
  ****************************************************************
  

Problem conclusion

• Datastore is now correctly set for each disk.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsm      dsmagent
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP