IT13594: SUSE LINUX VERSION NOT DETECTED CORRECTLY DURING NODE VALIDATION IN TIVOLI DATA PROTECTION FOR VMWARE

IBM Spectrum Protectâ„¢ Client 7.1.6 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• When node validation is performed in the Tivoli Data Protection
  for VMware GUI, the SUSE Linux version validation fails for
  SUSE Linux Enterprise Server (SLES) 11 SP4.
  
  Following message is seen in dsmerror.log:
  dd/mm/yyyy hh:mm:ss ANS3164W  The minimum level for 'Suse
  Linux Enterprise Server' is 'SLES 11 SP 3'. Your current level
  is 'SLES 11 SP 0'.
  
  Earlier versions and SUSE Linux Enterprise Server 12 are
  validated correctly.
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager 7.1.3.x or higher Client on Linux
  
  Customer/L2 Diagnostics:
  Node validation code was changed to support SUSE Linux
  Enterprise Server 12. SUSE moved the server release info from
  /etc/SuSE-release to /etc/os-release. During validation, the
  release file that is checked depends on the SLES server version.
  In SLES 11 SP4, the release info was also moved to
  /etc/os-release, causing validation to fail.
  
  | MDVREGR 7.1.3.0 5698ISMCL |
  
  Initial Impact: medium
  
  Additional Keywords: SLES, Mount, SP, TSM, Spectrum, Protect
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Data Protection for VMware GUI running node           *
  * validation for Linux mount proxy running on SLES 11 SP4.     *
  * The following client versions are affected:                  *
  * After the fix node validation for all SLES 11 and SLES 12    *
  * sublevels works fine when greater or equal to SLES 11 SP3    *
  * which is the minimum supported level.                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When node validation is performed in the Tivoli Data         *
  * Protection for VMware GUI, the Linux version validation for  *
  * mount proxy running on SUSE Linux Enterprise Server (SLES)   *
  * 11 SP4 fails.                                                *
  * Following message is seen in dsmerror.log: dd/mm/yyyy        *
  * hh:mm:ss ANS3164W  The minimum level for 'Suse Linux         *
  * Enterprise Server' is 'SLES 11 SP 3'. Your current level is  *
  * 'SLES 11 SP 0'.                                              *
  * Earlier versions and SUSE Linux Enterprise Server 12 are     *
  * validated correctly.                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in Tivoli Storage Manager Client       *
  * level  7.1.6.  Note that this is subject to change           *
  * at the discretion of IBM.                                    *
  ****************************************************************
  Customer see that node validation fails after mount proxy setup
  via the Tivoli Data Protection for VMware GUI  configuration
  wizard. Also a message in the dsmerror.log can be seen. But
  customer still can continue and start file level restore
  operations. So the real functionality is not impacted.
  

Problem conclusion

• After the fix node validation for all SLES 11 and SLES 12
  sublevels works fine when greater or equal to SLES 11 SP3 which
  is the minimum supported level.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• TSM      for      VE       GUI
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71L PSY

     UP

• R71W PSY

     UP