IT12852: AFTER WINPE RESTORE OF AN EFI WINDOWS SYSTEM MISSING BOOTMGR

IBM Spectrum Protect client 7.1.4.x interim fix downloads

APAR status

• Closed as program error.

Error description

• After performing a WinPE restore of an EFI based Windows
  operating system, the bootmgr might be missing. For example
  \\?\GLOBALROOT\Device\HarddiskVolume2\EFI\Microsoft\Boot\bootmgr
  .efi file is part of the BCD component and is missing after
  system state restore. This can happen with client level 7.1.2 or
   higher, where the fix for the APAR IT03810 has excluded BCD
  component from processing as client is not able to backup the
  BCD from a live volume.
  
  TSM Versions Affected:
  Spectrum Protect client 7.1.2 and higher on Windows EFI
  platform.
  
  Initial Impact:
  Medium
  
  Special Activity:
  | MDVREGR 7.1.2.0-TIV_5698MCL |
  
  Additional Keywords:
  Spectrum Protect; SP; TSM; client; EFI; BCD; bootmgr; restore;
  IT03810
  

Local fix

• Use client level lower than 7.1.2 for backup and restore
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users performing a WinPE restore of an EFI based Windows     *
  * with                                                         *
  * Spectrum Protect client 7.1.2 and higher on Windows EFI      *
  * platform.                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After performing a WinPE restore of an EFI based Windows     *
  * operating system, the bootmgr might be missing. For example  *
  * \\?\GLOBALROOT\Device\HarddiskVolume2\EFI\Microsoft\Boot\boo *
  * tmgr                                                         *
  * .efi file is part of the BCD component and is missing after  *
  * system state restore. This can happen with client level      *
  * 7.1.2 or                                                     *
  *  higher, where the fix for the APAR IT03810 has excluded BCD *
  * component from processing as client is not able to backup    *
  * the                                                          *
  * BCD from a live volume.                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Use client level lower than 7.1.2 for system level backup    *
  * and restore                                                  *
  ****************************************************************
  See Problem Description.
  

Problem conclusion

• Changes for APAR IT03810 have been undone so that
  BCD component is not skipped anymore.
  

Temporary fix

• 7.1.4.4 Interim fix
  
  Note: this interim fix removes the  fix added for IT03810.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71L PSY

     UP

• R71W PSY

     UP