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IT12682: MFT BFGPC0008E error 'another already running' gives insufficient information for problem identification


You can track all active APARs for this component.


APAR status

  • Closed as program error.

Error description

  • Following a security update on a Windows system, an attempt is
    made to start a WebSphere MQ v7.5 Managed File Transfer agent,
    and the agent fails to start.  The process controller logs
    contains the the following error message:
    BFGPC0008E: Another instance of the WebSphere MQ Managed File
    Transfer process controller is already running.
    However no instance of the process controller is currently
    running.  The error persists even after a restart of the Windows
    operation system.

Local fix

  • Check that the directory modify permissions on the agent
    directory is sufficient for the process controller to be able to
    write and modify existing files.  If not - add these permissions
    and start the agent.

Problem summary

  • ****************************************************************
    Users of WebSphere MQ Managed File Transfer v7.5, v8.0 and v9.0,
    who have a system which has had its directory permissions
    modified from those created during the installation of the
    Platforms affected:
    A Managed File Transfer (MFT) agent is started using the
      fteStartAgent <AGENT_NAME>
    When this is run on a distributed platform, by default a
    component called "process controller" is run to start the agent.
     During the initalization of the process controller, access to a
    file is requested in order to determine if the process
    controller is already running on the system.
    If the directory where this lock file is created does not have
    the appropriate permissions to grant the user access to the
    file, then the process controller fails to start and outputs an
    error message of the following form:
    $ fteStartAgent AGENT_NAME
    5724-H72 Copyright IBM Corp.  2008, 2013.  ALL RIGHTS RESERVED
    BFGCL0315E: Agent startup failed.
    BFGCL0031I: Agent log files located at:
    The process controller event log file, located for the above
    agent at the UNIX filesystem location:
    the following error message is output:
    BFGPC0008E: Another instance of the WebSphere MQ Managed File
    Transfer process controller is already running.
    This gives the user no indication as to what the real problem is
    - incorrectly identifying the problem as the process controller
    already being in the running state.

Problem conclusion

  • The error message written to the process controller event log
    log file has been updated to include the name of the lock file
    which the process controller is attempting to access.  The new
    error message is of the form:
    BFGPC0053E: Unable to obtain exclusive access on a process
    controller lock file.  The error reported was: 'BFGNV0054E:
    Failed to open file
    Reason: Permission denied'.  Check if another instance of the
    WebSphere MQ Managed File Transfer process controller is already
    The fix is targeted for delivery in the following PTFs:
    Version    Maintenance Level
    v9.0 CD    9.0.1
    v9.0 LTS
    The latest available FTE maintenance can be obtained from
    'Fix List for WebSphere MQ File Transfer Edition 7.0'
    The latest available MQ maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'

Temporary fix


APAR Information

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  • PE




  • Special Attention

    NoSpecatt / Xsystem

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Fix information

  • Fixed component name


  • Fixed component ID


Applicable component levels

  • R750 PSY


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Document Information

Modified date:
27 January 2022