IBM Support

IT12557: DATA PROTECTION FOR HYPER-V RESTORES GUEST WITH DYANMIC MEMORY ENABLED SETS DYNAMIC MEMORY MINIMUM TO 32MB

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APAR status

  • Closed as program error.

Error description

  • When Tivoli Storage Manager/Spectrum Protect Data Protection for
    Hyper-V is used to restore a guest with dynamic memory enabled
    the dynamic memory minimum amount is set to 32MB and the message
    ANS2353W is displayed:
    
    ANS2353W The virtual machine to be restored 'vm-name' exceeds
    the amount of vCPUs, virtual memory, or both, that are allowed
    by the host. The virtual machine was reset to the minimum amount
    that is allowed by the host so that the restore operation can
    continue.
    
    This change and message displayed is done during restore
    regardless if the dynamic memory configuration of the guest is
    compatible with the host.  The dynamic memory minimum setting is
    overwritten by the value 32MB regardless of the original setting
    at backup.
    

Local fix

  • None.
    
    The dynamic memory minimum amount can be edited after restore.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager for Virtual Environments component    *
    * Data Protection for Microsoft Hyper-V versions 7.1.4 on the  *
    * following platforms:                                         *
    * Windows Server 2012                                          *
    * Windows Server 2012 R2                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Tivoli Storage    *
    * Manager Client on Windows 7.1.6                              *
    * Note 1: The Tivoli Storage Manager (TSM) Client is a part of *
    * the Data Protection for Microsoft Hyper-V.                   *
    * In Data Protection for Microsoft Hyper-V environments, the   *
    * TSM Client is also known as the data mover.                  *
    * Note 2: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • Data mover has been modified so that dynamic memory minimum
    value is restored from the backup of the guest configuration.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12557

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-02

  • Closed date

    2016-01-26

  • Last modified date

    2016-03-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMC     DSMAGENT DSMCSVC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
10 January 2022