IBM Support

IT12516: UNABLE TO MOVE STERLING FILE GATEWAY ACTIVITY SNAPSHOT WINDOW

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APAR status

  • Closed as program error.

Error description

  • Unable to move SFG Activity Snapshot window
    
    SI Build Number: HotfixVersion: 5020500_7
    filegateway_HotfixVersion: 2020500_7
    Database: Oracle 11.2.0.2
    OS-System: AIX 6.1,ppc64
    
    Customer is not able to move the File Gateway Activity Snapshot
    window using IE 7, 8 or 9 unless the cursor is placed over the
    words "Activity Snapshot" in the blue title bar.  This is
    different than in 5020500_4 where they can move the window when
    the cursor is placed anywhere in the blue title bar.
    
    This is not a problem when using IE 11. Customer is required
    to use IE 7, 8 or 9.
    

Local fix

  • STRRTC - 477869
    PC / PC
    Circumvention:
    Place cursor over "Activity Snapshot" in blue title bar of
    Activity Snapshot window to move window.
    

Problem summary

  • Users Affected:
    All Sterling File Gateway users with IE7, IE8 or IE9
    
    Problem Description:
    Unable to move the File Gateway Activity Snapshot window using
    IE 7, 8 or 9 unless the cursor is placed over the word "Activity
    Snapshot" in the blue title bar.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided.
    
    Delivered In:
    5020601
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12516

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-12-01

  • Closed date

    2015-12-16

  • Last modified date

    2015-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

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Document Information

Modified date:
18 December 2015