A fix is available
APAR status
Closed as program error.
Error description
When doing an update from Tivoli Storage Manager V7.1.2.2 client to IBM Spectrum Protect V7.1.3.0 and later, the c-mode license file is not upgraded properly. The following message is observed upon a snapdiff backup: ANS1270E Running this command requires a valid NetApp Snapshot Differential c-mode license file. The symptom is not seen upon a clean V7.1.3.0 code installation. Tivoli Storage Manager Versions Affected: 7.1.3.0 Windows Initial Impact: Low Additional Keywords: snapdiff c-mode TSM Spectrum Protect
Local fix
Copy the nasdcm.lic file from the extracted installation files to the installation directory.
Problem summary
**************************************************************** * USERS AFFECTED: * * Tivoli Storage Manager backup-archive client Windows X64 * * users upgrading NetApp Snapshot Differential c-mode * * functions from v7.1.2.2 to v7.1.3.0 or later * **************************************************************** * PROBLEM DESCRIPTION: * * SEE ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is * * currently projected to be fixed in level 7.1.6. Note that * * this information is subject to change at the discretion of * * IBM? * ****************************************************************
Problem conclusion
Tivoli Storage Manager backup-archive client Windows X64 upgrade installation was fixed to allow NetApp Snapshot Differential c-mode functions.
Temporary fix
Comments
APAR Information
APAR number
IT12357
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-19
Closed date
2016-03-04
Last modified date
2016-03-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
dsm dsmc
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
11 January 2022