Direct links to fixes
APAR status
Closed as program error.
Error description
Error Description: When performing an export/import server (with replacedefs=yes option) between System Storage Archive Manager servers, the operation will fails with the following errors if the servers are in a managed server configuration: On source server: ANR0722E EXPORT SERVER: Processing terminated abnormally - unexpected verb received from server. On target server: ANR0121E IMPORT (from Server DR_TEST) is not allowed when archive data retention is enabled. ANR0728E IMPORT (from Server DR _TEST): Processing terminated abnormally - internal error. Customer/L2 Diagnostics: It has been identified that the error is caused when the servers (at least one of them) are in a managed server configuration, then the process of export/import is unable to handle all the definitions to be imported and the ?internal server error? is issued. The code messaging will be improved in order to get a proper message on which is the real cause. Tivoli Storage Manager Versions Affected: All supported Tivoli Storage Manager Servers V6 and V7 on all platforms Initial Impact: Low Additional Keywords: ANR0722E ANR0728E ANR0121E IMPORT EXPORT SSAM REPLACEDEFs Spectrum Protect
Local fix
Local Fix: Remove the server(s) from the central configuration for managed objects and repeat the operation.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users of export/import. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.5. Note that this is * * subject to change at the discretion of IBM * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT12182
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-11
Closed date
2016-01-29
Last modified date
2016-01-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
28 August 2023