IBM Support

IT12142: STERLING FILE GATEWAY DOES NOT WORK PROPERLY WITH INTERNET EXPLORER 7

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

Direct links to fixes

si_52_build_5020500_interimfix_10
si_52_build_5020500_interimfix_10

 

APAR status

  • Closed as program error.

Error description

  • Environment Info
SFG 2.2.5_9
IE7

Problem Statement
Error after logging on - UI not usable.
Firefox and Chrome work okay.

Local fix

  • Use a browser other than Internet Explorer 7.

Problem summary

  • Users Affected:
Sterling File Gateway users with Internet Explorer 7

Problem Description:
After logging on to Sterling File Gateway, a
TypeError is thrown and the UI is not useable after that.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:
A code fix has been provided.

Delivered In:
5020500_10

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT12142
    • 

  • Reported component name
    STR FILE GATEWA
    • 

  • Reported component ID
    5725D0700
    • 

  • Reported release
    225
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-11-06
    • 

  • Closed date
    2015-11-18
    • 

  • Last modified date
    2015-11-19
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR FILE GATEWA
    • 

  • Fixed component ID
    5725D0700
    • 



Applicable component levels


    

  • R225  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            19 November 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback