IBM Support

IT12142: STERLING FILE GATEWAY DOES NOT WORK PROPERLY WITH INTERNET EXPLORER 7

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APAR status

  • Closed as program error.

Error description

  • Environment Info
    SFG 2.2.5_9
    IE7
    
    Problem Statement
    Error after logging on - UI not usable.
    Firefox and Chrome work okay.
    

Local fix

  • Use a browser other than Internet Explorer 7.
    

Problem summary

  • Users Affected:
    Sterling File Gateway users with Internet Explorer 7
    
    Problem Description:
    After logging on to Sterling File Gateway, a
    TypeError is thrown and the UI is not useable after that.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided.
    
    Delivered In:
    5020500_10
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12142

  • Reported component name

    STR FILE GATEWA

  • Reported component ID

    5725D0700

  • Reported release

    225

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-11-06

  • Closed date

    2015-11-18

  • Last modified date

    2015-11-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR FILE GATEWA

  • Fixed component ID

    5725D0700

Applicable component levels

  • R225 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
19 November 2015