IT12122: CLIENT SIDE DEDUPLICATION CAUSES CLIENT HANG WITH ANR0441W WHEN USED WITH 6.X OR LOWER SERVER.

IBM Spectrum Protectâ„¢ Client 7.1.4 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• The TSM client may hang when client side deduplication is used
  with 6.x or lower Tivoli Storage Manager server.
  "ANR0441W Protocol error on session <session ID> for node
  <nodename> - invalid data length received. (SESSION: <session
  id>)"
  Message is seen in the server actlog at the time of the
  hang.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager Client version 7.1.3 running on all   *
  * platforms.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client in level 7.1.4.                               *
  * Note: This is subject to change at the discretion of IBM.    *
  ****************************************************************
  

Problem conclusion

• Tivoli Storage Manager Client can now successfully use
  client-side deduplication with 6.x Tivoli Storage Manager
  Server.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent dsm
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP

• R71A PSY

     UP

• R71M PSY

     UP

• R71H PSY

     UP

• R71S PSY

     UP