IBM Support

IT12101: SLOW PERFORMANCE SEEN IN STERLING FILE GATEWAY DUE TO USAGE CACHE FLUSHING WHEN A MAILBOX IS CREATED

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APAR status

  • Closed as program error.

Error description

  • The "create mailbox" functionality in Sterling File
    Gateway causes the
    User cache and the UserRightsCache to be flushed, resulting
    in low counts in the Cache Usage report. For high workload this
    results in a slow performance of the product.
    

Local fix

Problem summary

  • Problem Description:
    The "create mailbox" functionality in Sterling File
    Gateway causes the
    User cache and the UserRightsCache to be flushed, resulting
    in low counts in the Cache Usage report. For high workload this
    results in a slow performance of the product.
    
    Users Affected:
    Sterling File Gateway users
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided.
    
    Delivered In:
    5020500_10
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12101

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-11-09

  • Closed date

    2015-11-11

  • Last modified date

    2015-11-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
19 November 2015