IT11890: SNAPSHOT DIFFERENTIAL BACKUP OF 7-MODE VOLUMES FAIL WITH VOLUME DOESN'T EXIST WITH THE 713 WINDOWS SPECTRUM PROTECT CLIENT.

IBM Spectrum Protectâ„¢ Client 7.1.4 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• The following error message will be present in the dsmerror.log
  and on the client screen when performing a snapshot differential
  of a 7mode volume using windows 32 or 64 client.
  
  10/13/2015 18:12:04 No volume named 'vol\petevol' exists
  10/13/2015 18:12:04 ANS5250E An unexpected error was
  encountered.
     TSM function name : baPerformSnapDiff
     TSM function      : failed to perform snapdiff
     TSM return code   : 653
     TSM file          : ..\..\common\ba\backsnap.cpp (6083)
  10/13/2015 18:12:04 ANS2832E Incremental by snapshot difference
  failed for \\arcnetapp1c1.storage.tucson.ibm.com\petevol. See
  the error log for details.
  10/13/2015 18:12:04 ANS1228E Sending of object
  '\\arcnetapp1c1.storage.tucson.ibm.com\petevol' failed
  
  
  Additional Keywords:  TSM ISP volume-options-list-info
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager Backup Archive client 7.1.3 running   *
  * on Microsoft Windows platforms.                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in Tivoli Storage Manage *
  * Backup Archive Client version 7.1.4. This is subject to      *
  * change at the discretion of IBM.                             *
  ****************************************************************
  Snapdiff backup of 7-mode volumes fails in Tivoli Storage
  Manager Backup Archive Client version 7.1.3 on Windows
  platforms.
  

Problem conclusion

• Tivoli Storage Manage Backup Archive Client 7.1.3 snapdiff
  backup of 7-mode volumes fails.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

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