IT11406: FOR FULL OR INCR MODE VM BACKUPS WITH ENCRYPTION ENABLED, THE ENDING STATS DO NOT REFLECT THAT OBJECTS ARE ENCRYPTED

IBM Spectrum Protect client 7.1.4.x interim fix downloads

APAR status

• Closed as program error.

Error description

• The ending stats do not reflect an encrypted VM backup, for
  -mode=FULL or INCR , processing only.
  Problem: After a successful VMware virtual machine backup, using
  Tivoli
  Storage manager encryption, the ending stats do not reflect the
  VM backup
  was encrypted.
  Note: Encryption is only supported for -mode=FULL/INCR
  Recreate steps:
  - Add the following lines to the options file
  include.encrypt *
  encryptkey generate
  - Run a virtual machine backup using -mode=full or -mode=incr.
  The ending stats will show the following:
  Total number of objects encrypted:            0
  The only mechanism to verify that encryption was used is to
  run a client trace during the backup.
  Initial impact: medium
  Platforms affected: Windows/Linux.
  Versions affected: 6.3, 6.4, 7.1
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments component    *
  * Data Protection for VMware version 7.1.0, 7.1.1, 7.1.2,      *
  * 7.1.3 and 7.1.4 running on all Microsoft Windows and Linux   *
  * x86 platforms                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client  version 7.1.6                                *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
  * prerequisite to using the Data Protection for VMware. In     *
  * Data Protection for VMware environments, the TSM Client is   *
  * also known as the data mover.                                *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Now during VM backup TSM counts encrypted objects.
  

Temporary fix

• A fix for this problem is currently targeted for Tivoli Storage
  Manager Client interim fix package 7.1.4.1
  
  Note1: Until a Data Protection for VMware packaged fix of a
  fixing Tivoli Storage Manager Client level is available, Data
  Protection for VMware customers can install an use a fixed level
  of the the Tivoli Storage Manager Client in their environment.
  
  Note 2: This is subject to change at the discretion of IBM.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71L PSY

     UP

• R71W PSY

     UP