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IT11093: UNABLE TO UPDATE NOAPP.SSLCERT DUE TO NULLPOINTEREXCEPTION WHILE ORGANIZING CERTIFICATE CHAIN IN STERLING B2B INTEGRATOR

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    Customer is updating default SSL certificate
    (noapp.sslCert) with a custom certificate chain. While using
    customer's certificate chain, NPE is thrown in the system.log
    while organizing the chain, causing the dasboard not to
    load in the browser.
    
    Log errors:
    --noapp.log
    [2015-07-31 11:50:45.227] ALL 000000000000 GLOBAL_SCOPE
    btpool0-0, handling exception: java.lang.NullPointerException
    [2015-07-31 11:50:45.227] ALL 000000000000 GLOBAL_SCOPE %%
    Invalidated:  [Session-2, SSL_NULL_WITH_NULL_NULL]
    [2015-07-31 11:50:45.227] ALL 000000000000 GLOBAL_SCOPE
    btpool0-0
    [2015-07-31 11:50:45.227] ALL 000000000000 GLOBAL_SCOPE , SEND
    TLSv1.2 ALERT:
    [2015-07-31 11:50:45.227] ALL 000000000000 GLOBAL_SCOPE fatal,
    [2015-07-31 11:50:45.227] ALL 000000000000 GLOBAL_SCOPE
    description = internal_error
    
    
    --system.log
    [2015-07-31 11:50:45.226] ERROR Exception getting certificate
    [2015-07-31 11:50:45.227] ERROR [1438357845227] null
    [2015-07-31 11:50:45.227] ERRORDTL
    [1438357845227]java.lang.NullPointerException
            at
    com.sterlingcommerce.security.kcapi.PrivateKeyInfo.organizeChain
    (PrivateKeyInfo.java:2868)
            at
    com.sterlingcommerce.security.kcapi.PrivateKeyInfo.getCertificat
    es(PrivateKeyInfo.java:3332)
            at
    com.sterlingcommerce.security.jsseimpl.SCIX509KeyManagerImpl.get
    CertificateChain(SCIX509KeyManagerImpl.java:119)
            at com.ibm.jsse2.as.getCertificateChain(as.java:6)
            at com.ibm.jsse2.C.b(C.java:344)
            at com.ibm.jsse2.C.a(C.java:986)
            at com.ibm.jsse2.C.b(C.java:128)
            at com.ibm.jsse2.C.a(C.java:933)
            at com.ibm.jsse2.C.a(C.java:862)
            at com.ibm.jsse2.A.t(A.java:225)
            at com.ibm.jsse2.A.a(A.java:452)
            at com.ibm.jsse2.aq.a(aq.java:30)
            at com.ibm.jsse2.aq.h(aq.java:790)
            at com.ibm.jsse2.aq.a(aq.java:622)
            at com.ibm.jsse2.aq.startHandshake(aq.java:817)
            at
    org.mortbay.jetty.security.SslSocketConnector$SslConnection.run(
    SslSocketConnector.java:708)
            at
    org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThrea
    dPool.java:451)
    

Local fix

  • STRRTC - 476257
    SB/SB
    Circumvention: NONE
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Unable to update noapp.sslCert due to NullPointerException while
     organizing a certificate chain.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    a code fix has been provided.
    
    Delivered in:
    5020500_9
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT11093

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-09-08

  • Closed date

    2015-09-10

  • Last modified date

    2015-09-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
11 September 2015