IT11080: RESTORING HYPER-V VM TO DIFFERENT HOST CAN TERMINATE WITH ANS4311E RC=7131

IBM Spectrum Protectâ„¢ client 7.1.3.x interim fix downloads
IBM Spectrum Protectâ„¢ Client 7.1.4 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Restoring a Hyper-V virtual machine to a different host can
  terminate  if the host does not support
  the number of cpu's or the amount of assigned memory that was
  assigned to the VM.
  While the restore fails, the Hyper-V virtual machines disks are
  successfully restored.
  The error log will contain:
  ANS4311E Full VM restore of 'Hyper-V' Virtual Machine 'IBMVM'
  failed with RC=7131 target node name='IBM', data mover node
  name='IBM-DM'
  A service trace will show:
  vmHyperVChangeTemplateToVM(): ValidateVirtualMachine(): rc=-1
  ErrorMessage='Memory virtual quantity above maximum.'
  vmHyperVChangeTemplateToVM(): ValidateVirtualMachine(): rc=-1
  ErrorMessage='Cannot assign the specified number of processors
  for virtual machine 'IBM' is out of range. The range is 1
  through 4. (Virtual machine ID
  9C8EDE75-2700-415B-9D2C-9FC188C46609)'
  Initial impact: Medium
  Versions affected: 7.1
  Platforms: Windows
  

Local fix

• Create a new virtual machine in the Hyper-V manager and attach
  the restored disk(s) to the new VM.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments component    *
  * Data Protection for Microsoft Hyper-V versions 7.1.1, 7.1.2  *
  * and 7.1.3  on the following platforms:                       *
  * Windows Server 2012                                          *
  * Windows Server 2012 R2                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Recommendation: This issue is projected to be fixed in the   *
  * Tivoli Storage Manager Client on Windows 7.1.4               *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a part of *
  * the Data Protection for Microsoft Hyper-V.                   *
  *              In Data Protection for Microsoft Hyper-V        *
  * environments, the TSM Client is also known as the data       *
  * mover.                                                       *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Data mover has been modified to reset the CPU and memory
  configuration of guests that are not compatible with the target
  host for restore.
  

Temporary fix

• A fix for this problem is currently targeted for Tivoli Storage
  Manager Client on Windows for interim fix package 7.1.3.2
  Note 1: The Tivoli Storage Manager (TSM) Client is a part of the
  Data Protection for Microsoft Hyper-V.
               In Data Protection for Microsoft Hyper-V
  environments, the TSM Client is also known as the data mover.
  Note 2: This is subject to change at the discretion of IBM.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DSMC     DSMCSVC  DSMAGENT
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

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