IT10013: WINDOWS SHARED DRIVE FOR FTP SERVER ADAPTER: DELETE/RENAME DOESN'T WORK

si_52_build_5020500_hotfix_7

APAR status

• Closed as program error.

Error description

• Environment Info:
  SI Build Number: 5020500
  OS: Windows
  
  Problem Statement:
  When an FTP Server adapter is configured to a Shared drive as
  its Base directory, the customer is not able to rename/delete
  both files and folder using Filezilla client. Expect that
  deleting a empty folder works.
  
  User Permissions:
  - The Shared drive and the windows machine (that has SI) is in
  a windows domain.
  - The domain user is part of the Local admin group, where SI is
  installed.
  - The domain user has full permission to start SI services in
  the windows machine, where SI is installed.
  - The domain user has also full permission rights on the shared
  drive.
  
  To Reproduce this issue:
  - Configure an FTP Server Adapter with Base Directory being a
  Shared Drive.
  -  Assign the user permissions as explained.
  - Use an FTP Client (Filezilla is what the customer uses) to
  test delete/rename a folder and file.
  
  Note:
  - Deleting a empty folder works.
  - Although the customer environment is clustered, L2 tested
  it without cluster and results are the same.
  
  Observations:
  We have tested this inhouse and the following seems not to work:
  - Deleting a file
  - Renaming a file
  - Deleting a folder (with some content in it)
  - Renaming a folder (with/without content)
  

Local fix

• No workaround available
  

Problem summary

• Users Affected:
  All
  
  Problem Description:
  FTP Server Adapter - delete and rename files or
  directories does not work in Windows shared drive.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A code fix has been provided.
  
  Delivered in:
  5020500_7
  

Temporary fix

• ZE FIX ERROR IT10757 in 5020500_8
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels