IBM Support

IT10013: WINDOWS SHARED DRIVE FOR FTP SERVER ADAPTER: DELETE/RENAME DOESN'T WORK

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • Environment Info:
    SI Build Number: 5020500
    OS: Windows
    
    Problem Statement:
    When an FTP Server adapter is configured to a Shared drive as
    its Base directory, the customer is not able to rename/delete
    both files and folder using Filezilla client. Expect that
    deleting a empty folder works.
    
    User Permissions:
    - The Shared drive and the windows machine (that has SI) is in
    a windows domain.
    - The domain user is part of the Local admin group, where SI is
    installed.
    - The domain user has full permission to start SI services in
    the windows machine, where SI is installed.
    - The domain user has also full permission rights on the shared
    drive.
    
    To Reproduce this issue:
    - Configure an FTP Server Adapter with Base Directory being a
    Shared Drive.
    -  Assign the user permissions as explained.
    - Use an FTP Client (Filezilla is what the customer uses) to
    test delete/rename a folder and file.
    
    Note:
    - Deleting a empty folder works.
    - Although the customer environment is clustered, L2 tested
    it without cluster and results are the same.
    
    Observations:
    We have tested this inhouse and the following seems not to work:
    - Deleting a file
    - Renaming a file
    - Deleting a folder (with some content in it)
    - Renaming a folder (with/without content)
    

Local fix

  • No workaround available
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    FTP Server Adapter - delete and rename files or
    directories does not work in Windows shared drive.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided.
    
    Delivered in:
    5020500_7
    

Temporary fix

  • ZE FIX ERROR IT10757 in 5020500_8
    

Comments

APAR Information

  • APAR number

    IT10013

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-10

  • Closed date

    2015-07-14

  • Last modified date

    2015-08-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
31 August 2015