IBM Support

IT09954: INCOMPLETE DELETION OF STERLING FILE GATEWAY PARTNERS

Direct link to fix

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The most common way to delete a Sterling File Gateway partner is
    to go to Participants > Partners, highlight the partner and
    click delete. After upgrade to version 5.2.5, when using an
    Oracle database with RAC, the deletion is incomplete. A partner
    that was not inconsistent will show up in the output from the
    sfgdbcheck utility as inconsistent. The output will show the
    partner as missing the "LoginID", "MailboxName", and
    "XRefUserId", but it will still have the Identity and its
    constituent parts of profiles, delivery channels, packagings
    and document exchanges.
    

Local fix

  • STRRTC - 456106
    NM / NM
    Workaround: Use the alternative deletion routine as
    follows:
    1. Go to Participants > Communities.
    2. Click edit on the community that the partner is a member of.
    3. Click View in the Partner section of the window that opens
    up.
    4. Click delete next to the desired partner.
    

Problem summary

  • Users Affected:
    Sterling File Gateway users
    
    Problem Description:
    When deleting a partner from the Filegateway admin UI the
    partner is not fully deleted and the 'Identity' is left behind.
    
    Platforms Affected:
    Oracle RAC 11g database
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided.
    
    Delivered In:
    5020500_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09954

  • Reported component name

    STR FILE GATEWA

  • Reported component ID

    5725D0700

  • Reported release

    225

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-09

  • Closed date

    2015-07-14

  • Last modified date

    2015-07-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR FILE GATEWA

  • Fixed component ID

    5725D0700

Applicable component levels

  • R225 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
30 July 2015