IT09923: IF MAILMIME FILE WITHOUT FROM FILE, B2BMAIL CLIENT STAYS ACTIVE,B2BMAILMIME SERVICE TRIES AGAIN AND AGAIN TO DOWNLOAD THE FILE

si_52_build_5020500_hotfix_7

APAR status

• Closed as program error.

Error description

• When a mailmime file without a From file is coming in the
  system,
  the b2bmail client will stay active and raise the following
  error in the logfile and the b2bmailmime service tries again and
  again to download this file.
  Therefore other messages cannot be downloaded and customer has
  impact on his system.
  
  [2015-06-30 13:25:55.856] ERROR LaunchMailProcessingService, an
  error occurred. Please examine the mail server logs and
  messages for the error
  [2015-06-30 13:25:55.856] ERROR [1435667155856] null
  [2015-06-30 13:25:55.856] ERRORDTL
  [1435667155856]java.lang.NullPointerException
      at
  com.sterlingcommerce.woodstock.services.b2bmailsvs.LaunchMailPro
  cessingService.run(LaunchMailProcessingService.java:135)
      at
  com.sterlingcommerce.woodstock.services.b2bmailsvs.SimpleMailCli
  ent.processData(SimpleMailClient.java:155)
      at
  com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
  EngineHelper.invokeService(ActivityEngineHelper.java:1818)
      at
  com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
  EngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
      at
  com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
  EngineHelper.next(ActivityEngineHelper.java:362)
      at
  com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
  ner.doWork(WorkFlowQueueListener.java:459)
      at
  com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
  ner.run(WorkFlowQueueListener.java:240)
      at
  com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
  ner.onMessage(WorkFlowQueueListener.java:197)
      at
  com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
  ner.onMessage(WorkFlowQueueListener.java:184)
      at
  com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(
  wfTransporter.java:444)
      at
  com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work
  er.run(BasicExecutor.java:529)
      at java.lang.Thread.run(Thread.java:795)
  
  An example of a Message with the issue is :
  
  To: smtp@xxxxx.yy
  Message-ID: <56ee31af4989d445880698c9b3ca79561>
  Date: Mon, 29 Jun 2015 21:56:41 +0200
  MIME-Version: 1.0
  Content-type: application/octet-stream
  Content-Transfer-Encoding: base64
  Content-Description: QU7080000925568_962448.edi
  Content-Disposition: attachment;
      filename="QU7080000925568_962448.edi"
  X-UID: 3297921
  Status: O
  Content-Length: 122342
  
  Message that works is :
  
  Date: Tue, 30 Jun 2015 16:18:33 +0200
  From: reports@aaa.bbbbbbb.com
  To: smtp@xxxxx.yy
  Message-ID:
  1cd4441dd9bd3f9ab274156c805e3970smtpxxxxxyy@aaa.bbbbbbb.com
  

Local fix

• STRRTC - 470382
  SG / BJ
  Circumvention: None
  

Problem summary

• Users Affected:
  B2BMailMimeService Users
  
  Problem Description:
  When a malformed message missing the "From" field is recieved
  the adapter hangs indefintely.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A code fix has been provided.
  
  Delivered In:
  5020500_7
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels