IBM Support

IT09923: IF MAILMIME FILE WITHOUT FROM FILE, B2BMAIL CLIENT STAYS ACTIVE,B2BMAILMIME SERVICE TRIES AGAIN AND AGAIN TO DOWNLOAD THE FILE

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • When a mailmime file without a From file is coming in the
    system,
    the b2bmail client will stay active and raise the following
    error in the logfile and the b2bmailmime service tries again and
    again to download this file.
    Therefore other messages cannot be downloaded and customer has
    impact on his system.
    
    [2015-06-30 13:25:55.856] ERROR LaunchMailProcessingService, an
    error occurred. Please examine the mail server logs and
    messages for the error
    [2015-06-30 13:25:55.856] ERROR [1435667155856] null
    [2015-06-30 13:25:55.856] ERRORDTL
    [1435667155856]java.lang.NullPointerException
        at
    com.sterlingcommerce.woodstock.services.b2bmailsvs.LaunchMailPro
    cessingService.run(LaunchMailProcessingService.java:135)
        at
    com.sterlingcommerce.woodstock.services.b2bmailsvs.SimpleMailCli
    ent.processData(SimpleMailClient.java:155)
        at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.invokeService(ActivityEngineHelper.java:1818)
        at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
        at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:362)
        at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.doWork(WorkFlowQueueListener.java:459)
        at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.run(WorkFlowQueueListener.java:240)
        at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:197)
        at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:184)
        at
    com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(
    wfTransporter.java:444)
        at
    com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work
    er.run(BasicExecutor.java:529)
        at java.lang.Thread.run(Thread.java:795)
    
    An example of a Message with the issue is :
    
    To: smtp@xxxxx.yy
    Message-ID: <56ee31af4989d445880698c9b3ca79561>
    Date: Mon, 29 Jun 2015 21:56:41 +0200
    MIME-Version: 1.0
    Content-type: application/octet-stream
    Content-Transfer-Encoding: base64
    Content-Description: QU7080000925568_962448.edi
    Content-Disposition: attachment;
        filename="QU7080000925568_962448.edi"
    X-UID: 3297921
    Status: O
    Content-Length: 122342
    
    Message that works is :
    
    Date: Tue, 30 Jun 2015 16:18:33 +0200
    From: reports@aaa.bbbbbbb.com
    To: smtp@xxxxx.yy
    Message-ID:
    1cd4441dd9bd3f9ab274156c805e3970smtpxxxxxyy@aaa.bbbbbbb.com
    

Local fix

  • STRRTC - 470382
    SG / BJ
    Circumvention: None
    

Problem summary

  • Users Affected:
    B2BMailMimeService Users
    
    Problem Description:
    When a malformed message missing the "From" field is recieved
    the adapter hangs indefintely.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided.
    
    Delivered In:
    5020500_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09923

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-08

  • Closed date

    2015-07-14

  • Last modified date

    2015-07-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
29 July 2015