IBM Support

IT09786: FTP LOGIN FAILING WHEN USING SPECIAL CHARACTERS IN PASSWORD

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • SI: 5020402_3
    SFG: 2020402_3
    OS-System: Linux
    Database: Oracle 11g
    
    Customer is using a SFG custom protocol to send files to
    listening consumers via FTP.
    They have configured the partner profile FTP details using a
    remote password containing
    special characters like pound or euro symbols.
    If any of those special characters are specified in the
    password, the FTP connection will fail
    with an error code 530 login incorrect or user cannot log in
    and advance status report: "The server reply indicates a
    permanent error condition."
    Using exactly the same password without the special character
    mentioned above works.
    

Local fix

  • STRRTC - 468429
    PdO / PdO
    Circumvention: None
    

Problem summary

  • USERS AFFECTED:
    ALL
    
    PROBLEM DESCRIPTION:
    FTP login failing when using special characters in password
    
    PLATFORMS AFFECTED:
    ALL
    

Problem conclusion

  • RESOLUTION SUMMARY:
    Necessary code changes have been made so that the encryption and
    decryption logic would now use UTF8 as the character set which
    would span all non-ascii characters.
    As part of the fix, CharacterEncoding parameter needs to be
    added to the FtpClientBeginSession and it should be set to UTF8
    so that the password that contains non-ascii characters is sent
    out correctly. More details on CharacterEncoding
    parameter can be obtained from the product documentation in the
    IBM Knowledge Center.
    
    NOTE: IF A USER HAS A PASSWORD CONTAINING
    NON-ASCII CHARACTERS, IT IS ADVISED THAT THEY EDIT THE USER
    AND SAVE SO THAT THE PASSWORD ENCRYPTED USING OLD CODE WILL NOW
    BE ENCRYPTED CORRECTLY AND SAVED IN THE DB.
    
    DELIVERED IN:
    5020500_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09786

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-01

  • Closed date

    2015-07-09

  • Last modified date

    2015-07-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
29 July 2015