IT09521: DATA PROTECTION FOR VIRTUAL ENVIRONMENTS: VMWARE BACKUP OF SRM VM'S INCORRECTLY REPORT SNAPSHOTS BEING REMOVED.

IBM Spectrum Protectâ„¢ Client 7.1.4 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• When VM backups are run in an environment with Site Recovery
  Manager, backups of the SRM placeholder VM's are reported as
  skipped, but at the end of the backup summary for the
  placeholder VM a message is included that states the snapshot
  will be removed. This message is erroneous and can be ignored as
   there is no snapshot taken to remove.
  
  Customer/L2 Diagnostics:
  Schedule log for the backups will report the SRM placeholder VM
  being skipped when the schedule starts:
  
  06/04/2015 10:31:21 ANS2398I The virtual machine 'recoveryVM' is
  configured as a VMware Site Recovery Manager placeholder virtual
  machine on the recovery site. As a result, the virtual machine
  will be skipped.
  
  The backup summary when the placeholder VM is processed will
  show it is skipped but also that the snapshot is being removed.
  
  06/04/2015 15:15:39 Successful Full VM backup of VMware Virtual
  Machine 'recoveryVM'
     mode:                 'Incremental Forever - Incremental'
     target node name:     'STORAGE_NODE'
     data mover node name: 'VE_DM_NODE'
  06/04/2015 15:15:39
  06/04/2015 15:15:39 Statistics for Virtual Machine 'recoveryVM'.
  06/04/2015 15:15:39 Total number of objects inspected:
  1
  06/04/2015 15:15:39 Total number of objects backed up:
  0
  06/04/2015 15:15:39 Total number of objects updated:
  0
  06/04/2015 15:15:39 Total number of objects rebound:
  0
  06/04/2015 15:15:39 Total number of objects deleted:
  0
  06/04/2015 15:15:39 Total number of objects expired:
  0
  06/04/2015 15:15:39 Total number of objects failed:
  0
  06/04/2015 15:15:39 Total number of objects skipped:
  1
  06/04/2015 15:15:39 Total number of objects encrypted:
  0
  06/04/2015 15:15:39 Total number of subfile objects:
  0
  06/04/2015 15:15:39 Total number of objects grew:
  0
  06/04/2015 15:15:39 Total number of retries:
  0
  06/04/2015 15:15:39 Total number of bytes inspected:
  0  B
  06/04/2015 15:15:39 Total number of bytes transferred:
  0  B
  06/04/2015 15:15:39 Data transfer time:
  0.00 sec
  06/04/2015 15:15:39 Network data transfer rate:
  0.00 KB/sec
  06/04/2015 15:15:39 Aggregate data transfer rate:
  0.00 KB/sec
  06/04/2015 15:15:39 Objects compressed by:
  0%
  06/04/2015 15:15:39 Total data reduction ratio:
  0.00%
  06/04/2015 15:15:39 Subfile objects reduced by:
  0%
  06/04/2015 15:15:39 Elapsed processing time:
  00:00:00
  06/04/2015 15:15:39 Removing snapshot for virtual machine
  'recoveryVM'
  
  This message about removing the snapshot can be ignored.
  
  Tivoli Storage Manager Versions Affected:
  7.1.2
  
  Initial Impact:
  low
  
  Additional Keywords:
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments versions 6.4 *
  * and 7.1 running on all Microsoft Windows x64 and Linux       *
  * x86_64 platforms                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client on Windows x64 and Linux x86_64  in level     *
  * 7.1.4                                                        *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
  * prerequisite to using the Data Protection for VMware. In     *
  * Data Protection for VMware environments, the TSM Client is   *
  * also known as the data mover.                                *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Message is now printed only when snapshot is actually removed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent dsm
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP