IBM Support

IT09477: LIMITED MAILBOX VIEWING CAPABILITY AFTER UPGRADE

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APAR status

  • Closed as program error.

Error description

  • The problem occurs after an upgrade to 5020500_4 and affects
    Sterling File Gateway partners who both (1) accesses their
    mailbox via
    MyFile Gateway that is on an HTTP Server Adapter rather than
    the default MyFile Gateway and (2) have permissions to a large
    number of mailboxes. In the reporting case, a partner could only
    veiw 71 different mailboxes at a time, even though the partner
    had permissions to many more mailboxes than that. After the
    upgrade, when such partners log in to MyFile Gateway and go to
    the Upload tab, their visibility is restricted to only 71 of
    the mailboxes that they have permissions to. This problem is
    not seen if the mailbox is accessed via other means, for
    example, FTP or SFTP.
    

Local fix

  • STRRTC - 465877
    NM / NM
    Circumvention: None
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Unable to view more than 71 mailboxes in the Mailbox Path
    dropdown field of myfilegateway even if permissions are in
    place.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix was provided.
    
    Delivered In:
    5020600
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09477

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-16

  • Closed date

    2015-06-23

  • Last modified date

    2015-10-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
30 October 2015