IT09410: TIVOLI STORAGE MANAGER CLIENT FAILS TO BE CONFIGURED IN MICROSOFT CLUSTER WHEN CLUSTER STATUS IS ?PARTIAL ONLINE?.

IBM Spectrum Protectâ„¢ Client 7.1.4 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager Client wizard configuration for MS
  Cluster fails with the following message:
  
  "Current node does not own any cluster groups! Please exit the
  configuration and make sure the node owns a cluster group and
  relaunch the TSM Client."
  
  when the MS cluster status is ?Partial Online?. A MS Cluster can
  be in ?Partial Online? status when one of its resources is
  offline.
  
  
  Customer/L2 Diagnostics:
  The Tivoli Storage Manager Client wizard is not able to identify
  in a ?Partial Online? status situation if all the relevant
  resources for its configuration are available.
  It does not recognize group as eligible for backup when the last
  resource in the group has OFFLINE status.
  
  For example
  Cluster group SDIRPLL has the following resources (output from
  powershell command: Get-ClusterResource):
   <Catapulta Service>   online
   <IP Address 10.48.73.29>  offline
   <ComIRServer>   offline
   <SDIRPLL>    online
   <SDIRextBridge Service>  offline
   <Nis Net Service>   offline
   <LL>      online
   <FileServer-(SDIRPLL)(LL)> online
   <WSGetaway>   offline
  
   Group SDIRPLL has online disk resource <LL> and so the Tivoli
  Storage Manager Client  should be able to create scheduler to
  back up this disk, but the wizard checks the status of the last
  resource "<WSGetaway>". Status of the <WSGetaway> is offline and
  it thinks that entire group is offline and skip group reporting
  the failure.
  
  
  Tivoli Storage Manager Versions Affected: All Tivoli storage
  Manager Client V7 and V6 on Windows platforms
  
  Initial Impact: Low
  
  Additional Keywords: cluster wizard partial online group
  microsoft
  

Local fix

• Set all resources in the cluster group to ONLINE
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager Client versions 6.4 and 7.1 running   *
  * on Windows platform.                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client on Windows 7.1.4.                             *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• TSM client has been modified to correctly process partial online
  cluster group.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DSM
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

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