IBM Support

IT08219: AS2 MESSAGES STAY IN A MAILBOX AND ARE NOT PICKED UP BY ROUTING RULE

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APAR status

  • Closed as program error.

Error description

  • Mailbox messages are getting stuck in the mailboxes and are not
    picked up by the routing rules.
    
    This occurs only when the MailboxAS2SendSyncMDNSpawner BP
    takes the path when the contract is locked.
    When the contract is locked, it does not send the message to
    the next step, but rather it does a mailbox update to place the
    message back in the mailbox for reprocessing.
    The messages stay in the mailbox and
    do not get routed again.
    
    The messages that get stuck in the mailbox are not present in
    the MBX_NEEDS_ROUTING, MBX_EXTRACT_TILor MBX_EXTRACTABLE tables.
    The message is extractable, according to the "Message
    Management" screen in the user interface.
    

Local fix

  • STRRTC-  455774
    SB/SB
    
    Circumvention: Manually submit the messages for re-routing so
    that they are picked up again by the routing rules.
    

Problem summary

  • Users Affected:
    AS2 Users
    
    Problem Description:
    AS2 Messages become stuck in the mailbox and are not picked up
    by routing rules.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided.
    
    Delivered In:
    5020500_8, 5020600
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT08219

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-10

  • Closed date

    2015-08-31

  • Last modified date

    2015-10-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
21 October 2015