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IT06398: AUTOMATIC MAILBOX ROUTING RULES BLOCK EACH OTHER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When running multiple automatic mailbox routing rules at the
    same time the rules are blocking each other.
    

Local fix

  • Use manual routing rules or put locking logic around all
    automatic routing rules.
    

Problem summary

  • Users Affected:
    Mailbox Users with Customized Automatic Routing Rules
    Problem Description:
    Mailbox Evaluate Routing Rule Service scheduled BP hangs. The
    customer created a custom Mailbox Evaluate Routing Rule Service
    configuration
    that executes a mailbox routing rule in automatic mode. When
    data is found in a mailbox associated to the
    routing rule the scheduled business process remains in an ACTIVE
    state, at step 0. The business process defined in the Routing
    Rule is
    initiated and processes normally. Subsequent scheduled runs of
    the Mailbox Evaluate Routing Rule service then also remain in an
    ACTIVE
    state.
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    Corrected deadlocking code.
    Delivered in:
    5020500_2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT06398

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-09

  • Closed date

    2015-02-16

  • Last modified date

    2015-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
22 February 2015