IT06211: ANS0324E (RC34) PARTIALOBJLENGTH VALUE REPORTED ON VM RESTORE

TSM client 7.1.1.x interim fix downloads
IBM Tivoli Storage Manager (TSM) Client 7.1.2 Downloads and READMEs
IBM Tivoli Storage Manager Client 6.4.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Error Description: It is possible for the following message to
  be seen during a restore of a VM.
  
  ANS0324E (RC34) partialObjLength value for partial object
  retrieve is invalid
  
  The 'RESTORE VM' error will be seen with any available VMware
  transport mode (VMVSTORTRANSPORT SAN, HOTADD,NBD,NBDSSL)
  
  Tivoli Storage Manager Versions Affected: 6.4, 7.1
  
  Customer/L2 Diagnostics: Verify that an RC 34 is received with
  the ANS0324E message during the restore of a VM.  This is
  similar to APARs IC98068 and IC99000.  Those should also be
  reviewed and fix levels for those applied before this APAR is
  considered as the cause
  
  Initial Impact: Medium
  
  Additional Keywords: TSM4VE restore partialObjLength
  

Local fix

• The following testflag can be used to allow the restore to
  complete.
  
  testflag VMRESTORE_INCVMDKSIZE
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments versions 6.4 *
  * and 7.1 running on all Microsoft Windows and Linux x86_64    *
  * platforms                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client on Windows and Linux x86_64  in levels 6.4.3  *
  * and 7.1.2                                                    *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
  * prerequisite to using the Data Protection for VMware. In     *
  * Data Protection for VMware environments, the TSM Client is   *
  * also known as the data mover.                                *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed and no longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP

• R64W PSY

     UP

• R64L PSY

     UP