Fixes are available
APAR status
Closed as program error.
Error description
When attempting to upgrade a client to 7.1.1.1 using the autodeploy function, the autodeploy package attempts to install 7.1.1.0-TIV-TSMBAC-WinX64.exe instead of 7.1.1.1-TIV-TSMBAC-WinX64.exe. Update.txt (one of the files retrieved by the autodeploy process and used for the client installation) incorrectly contains references to the 7.1.1.0 code instead of the 7.1.1.1 code: . .. ... PTF 7.1.1.0 . .. ... FILES 7.1.1.0-TIV-TSMBAC-WinX64.exe LANGUAGE XXX 7.1.1.0-TIV-TSMBAC_CHS-WinX64.exe 7.1.1.0-TIV-TSMBAC_CHT-WinX64.exe 7.1.1.0-TIV-TSMBAC_CSY-WinX64.exe 7.1.1.0-TIV-TSMBAC_DEU-WinX64.exe 7.1.1.0-TIV-TSMBAC_ESP-WinX64.exe 7.1.1.0-TIV-TSMBAC_FRA-WinX64.exe 7.1.1.0-TIV-TSMBAC_HUN-WinX64.exe 7.1.1.0-TIV-TSMBAC_ITA-WinX64.exe 7.1.1.0-TIV-TSMBAC_JPN-WinX64.exe 7.1.1.0-TIV-TSMBAC_KOR-WinX64.exe 7.1.1.0-TIV-TSMBAC_PLK-WinX64.exe 7.1.1.0-TIV-TSMBAC_PTB-WinX64.exe 7.1.1.0-TIV-TSMBAC_RUS-WinX64.exe ENDFILES Versions Affected: Tivoli Storage Manager Backup/Archive Client version 7.1.1.1 on Microsoft Windows 7, 8, 2008 or 2012 (All editions) Customer/L2 Diagnostics (If Applicable) The trace file from the scheduled autodeploy event will log the following (update path entry may be different, depending on the existing client level) DeployMgr psupdatemgr.cpp(503): tsmSetup completed. DeployMgr psregutil.cpp(364): The UpperFilters entry does not exist. DeployMgr psupdatemgr.cpp(572): CreatePipe completed. DeployMgr psupdatemgr.cpp(611): Successfully created the output file. DeployMgr psupdatemgr.cpp(661): tsmInitEx completed. DeployMgr psupdatemgr.cpp(727): Required space: 2147483648 bytes; available space: 5361348608 bytes. DeployMgr psupdatemgr.cpp(855): Update path is supported: 6.2.1.3->7.1.1.0 DeployMgr psupdatemgr.cpp(1706): ENTRY: extractInstallationImages() DeployMgr psupdatemgr.cpp(1713): Extracting installation image for Backup-archive client. DeployMgr psupdatemgr.cpp(1730): Could not locate file: C:\PROGRA~1\Tivoli\TSM\IBM_AN~1\V7111\\7.1.1.0-TIV-TSMBAC-WinX64 .exe DeployMgr psupdatemgr.cpp(1735): EXIT: extractInstallationImages(). return UPM_RC_ERROR_EXTRACT_BA_IMG DeployMgr psupdatemgr.cpp(864): Error extracting installation image for BA client. DeployMgr psupdatemgr.cpp(1895): ENTRY: unlock_upm() DeployMgr psupdatemgr.cpp(1934): EXIT: unlock_upm(). Initial Impact: Low Additional Keywords: auto deploy, deployment package
Local fix
Either use the 7.1.1.0 deployment package, or, if the 7.1.1.1 client code is required, install the package manually.
Problem summary
**************************************************************** * USERS AFFECTED: * * Tivoli Storage Manager backup-archive client automatic * * deployment version 7.1.1.1 running on Windows platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.3 on Windows platforms. * * Note that this is subject to change at the discretion of * * IBM. * **************************************************************** *
Problem conclusion
The problem has been fixed so it no longer occurs.
Temporary fix
A fix for this problem is currently targeted for interim fix package 7.1.2.1. Until the interim fix is actually available, this information is subject to change at the discretion of IBM.
Comments
APAR Information
APAR number
IT06187
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-12-29
Closed date
2015-05-08
Last modified date
2015-05-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
AUTODPLY
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
11 January 2022