IBM Support

IT05998: DATAPOWER APPLIANCE MIGHT NOT RESPOND WHILE UNDER HIGH LOAD WITH SHARING CONVERSATIONS AND NETWORK EVENTS DELAYED

Fixes are available

Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
Fix packs for DataPower Gateway version 7.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A heavily loaded DataPower appliance with network activity also
delayed by network load, and having certain MQ shared
conversations settings, might become unresponsive. For example,
access via serial console might fail.

Local fix

  • Some MQ shared conversations settings are a known trigger.
Workaround is to set ShareCNV = 0.

Problem summary

  • Customer who uses DataPower MQ Sharing Conversations might see
this problem.

When DataPower is under high load with MQ/MQFTE Front Side
Handler or DPMQ/DPMQFTE URL-Open, DataPower might not response.

Problem conclusion

Temporary fix

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Comments


    

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APAR Information




    

  • APAR number
    IT05998
    • 

  • Reported component name
    DTPWR INTGRAPL
    • 

  • Reported component ID
    DP905XI52
    • 

  • Reported release
    600
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-12-09
    • 

  • Closed date
    2015-01-12
    • 

  • Last modified date
    2015-02-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DTPWR INTGRAPL
    • 

  • Fixed component ID
    DP905XI52
    • 



Applicable component levels


    

  • R600  PSY
       UP
    • 

  • R601  PSY
       UP
    • 

  • R700  PSY
       UP
    • 

  • R710  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSHT9H","label":"WebSphere DataPower Integration Appliance XI52"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            09 February 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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