IT05873: TPC DOESN'T DETECT NEW SHARES CREATED ON A NETAPP".

Tivoli Storage Productivity Center Refresh Pack 5
TPC 5.1.1.7 - Windows Server Files
TPC 5.1.1.7 - Agent Files
TPC 5.1.1.7 - AIX Server Files
TPC 5.1.1.7 - Linux Server Files
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• TPC is able to discover the NAS filesystems when the NetApp
  filer is added in TPC using "Manual Add NAS filer".
  But if there are new file systems created on the NetApp after
  this, they cannot be added into TPC.
  

Local fix

• Run the following command on the SRA:
  PsExec.exe -s net use *
  \\nas.server.ip.address\<filesystem>
  /persistent:yes /user:DOMAIN_NAME\<nasuser> <nasuserpass>
  
  Then run a probe job against the SRA.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users who use TPC 5.1.x or 5.2.x to monitor NetApp volumes.  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• New shares will be detected when the NetApp filer is readded to
  TPC using Add Manual NAS.   The fix for this APAR is targeted
  for the following maintenance package:
  
  | refresh pack | 5.2-TIV-TPC-RP0005 - target March 2015
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IT05786

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Data     Server
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels